Global Account Manager, Dynatrace
Digital and application performance monitoring
Open for applications
Digital and application performance monitoring
1001+ employees
Open for applications
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
- You have worked with G500 customers, preferably in the automotive and manufacturing sectors as a Global Account and Relationship Manager
- You have extensive experience of enterprise selling experience in large global accounts at the executive level
- You have a successful track record of handling large complex deal negotiations and global contracts
- You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
- You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
- You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
- You have knowledge of the IT ecosystem in large, global, enterprises
- Must be fluent in English & German
What the job involves
- This is a perfect opportunity for a seasoned, creative, flexible global account or relationship manager to implement a strategic level approach for earning customer acceptance and driving long-term (2-3 year) growth
- While being assigned to 2 or more Global Accounts and deepening the Dynatrace engagement globally, you will also lead and coordinate our sales efforts across all lines of business
- We need this GAM to exude confidence and grit to hit the job running as soon as possible
- Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
- Drive customer’s long-term corporate & cloud strategies with accompanying roadmap
- Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
- Define & detail a prioritized key initiative plan jointly with customer stakeholders
- Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
- Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
- Leverage the Dynatrace services, support, partner and hyperscale ecosystems to expand the Dynatrace footprint through innovation and collaboration
- Develop long-term C-level relationships
- Influence & lead a virtual team of resources from various LoBs, functions, and geographies
Our take
Dynatrace is a software intelligence platform that is providing monitoring and analytic solutions as well as automation capabilities that allow clients to automatically scale their applications. Designed to help organizations better understand and optimize their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognized as a leading provider of software intelligence solutions, the Dynatrace platform is utilized by some of the world's leading brands, including 72 of the Fortune 100, to optimize their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $24.4m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
Company values
- Teamwork: We strive to be helpful, respectful, and candid with all of our teammates. We focus on finding solutions that support not only our individual work, but for the team around us.
- Innovation: A radically different product requires a radically different mindset. So, we constantly challenge the status quo and our own assumptions to find new horizons and disrupt the competition.
- Walk the talk: We deliver what we promise to our peers and to the market – creating solutions that simply work; that are easy, robust, and valuable.
- Customer-first: We try to understand the why before we try to find the way. We listen, collaborate, and attempt to resolve any issues that our clients may have, and strive to WOW them with our technical expertise and compassionate approach.
- Integrity: We respect and value differences. We’re kind and professional to all, but don’t hesitate to challenge opinions and ideas. Above all, we’re honest with ourselves, our team, and our customers.
Company HQ
North Waltham, Waltham, MA
Articles
Leadership
Bernd Greifeneder
(CTO & Co-Founder)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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