Revenue Operations Manager, Kin Insurance
AI & Lead Optimization
$110-125k
Offers equity package
More information about location
Personalized home insurance platform
Open for applications
Personalized home insurance platform
501-1000 employees
Open for applications
$110-125k
Offers equity package
More information about location
501-1000 employees
Company mission
To reimagine home insurance for every new normal.
Role
Who you are
- The ideal candidate will combine deep operational expertise with AI implementation experience and strong analytical leadership capabilities
- 3 to 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, Business Operations, Operational Finance, or similar roles
- Data-driven decision maker, and able to use data to inform creative solutions
- Proven experience with AI implementation and writing AI prompts, preferably with voice agents or conversational AI
- Strong written and verbal communication skills
- Experience working with BI tools (Looker, Tableau, PowerBI, etc.)
Desirable
- Experience working in a hypergrowth environment
- Experience working with Sales organizations
- Experience coordinating remote teams
- Experience managing vendor relationships, both SaaS and BPO
What the job involves
- We are seeking a strategic Revenue Operations Manager to lead our AI-driven customer acquisition and optimization initiatives
- This role will spearhead the development and scaling of AI voice agents, manage our transition from traditional SDR programs to AI-powered solutions, and drive lead remonetization strategies through our insurance agency, EIG
- You will work cross-functionally with Marketing, Sales, Product, and Customer Service to design and implement data-driven strategies that optimize key parts of Kin’s acquisition funnel
- Developing new A/B tests to improve engagement with Sales for a specific segment of leads
- Deploy and optimize AI agents for handling customer inquiries across both Customer Service and Sales departments
- Debriefing senior leadership on performance through writing narrative memos
- Balance AI and human outbound lead qualification activities to maximize efficiency and results
- Managing and coaching a team of analysts to support RevOps initiatives
- Optimizing a lead remonetization funnel
Application process
- Deadline to Apply: 13 October 2025 at 07:00 BST
Our take
The setup process for home insurance can be difficult and time-consuming, particularly for complex and risky properties. Legacy insurance providers rely on users and brokers to insert uniform data, an approach that is not very accurate considering the idiosyncrasies of each individual property.
Kin Insurance works directly with consumers to provide bespoke and affordable home insurance. The company's software imports thousands of variables based on third-party data in order to provide a more personalized approach to home insurance. Data is also collected from aerial and satellite imagery, government records, and building permits to ensure a house is covered from localized threats such as wildfire, hurricanes and other natural disasters.
Recognizing the antiquated and one-size-fits-all nature of the current home insurance landscape, Kin Insurance has taken an innovative approach by focusing on data collection. Through these means, the company claims that it can offer personalized insurance that can be negotiated directly through its communication channels, ensuring that consumers can access the exact insurance they need without having to pay more than is required. Strong funding, raised across several rounds, will allow Kin to expand its network and business reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Feb 2024
$15m
SERIES D
Sep 2023
$33m
SERIES D
Total funding: $326m
Company benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Commuter benefit plan
- 401k
- Flex spending accounts
- Support for continuing education and professional development
- Training, development, and networking opportunities via Sales Assembly
- Flexible PTO
- Onsite gym membership
- Company-provided lunch each month
- Daily snacks
- Sodas, unlimited flavored water, & coffee
Company HQ
River North, Chicago, IL
Leadership
Sean Harper
(CEO & Co-Founder)Sean worked as a BCG Associate for 5 years before founding FeeFighters.com and working for 2 years at Groupon. After a year as CPO of 2Checkout, they co-founded Kin Insurance, serving since as CEO.
Lucas Ward
(Member of the Board of Directors & Co-Founder)Having studied at Southeast Missouri State University, Lucas spent half a decade at Accenture, before a combined 3 years at ThoughtWorks and Fundspire. They left their CTO position at Rippleshot in 2015 to co-found Kin Insurance in January 2016.
Vivek Vaid
(CTO)Previously CTO at BRANDED, FourKites, Chief Data Officer at Uptake and Head of Technology at Morningstar.
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