Contract Operations Analyst, Sailpoint
Identity governance & cloud identity management
Be an early applicant
Identity governance & cloud identity management
1001+ employees
Be an early applicant
1001+ employees
Company mission
To equip every enterprise to effortlessly manage and secure access to applications and data through the lens of identity – at any speed, at any scale.
Role
Who you are
- 5+ years working in a SaaS company or commercial environment is preferred
- High aptitude for creative problem solving
- Strong ability to work and think independently
- Prior experience with Salesforce, Conga CLM, quote to cash system (QTC) and CPQ processes preferred
- Experience negotiating to NDAs/Confidentiality Agreements and exposure to software licensing agreements – term and perpetual, SaaS solution subscription agreements, consultancy/professional services agreements, Partner Agreements
- Excellent attention to detail – methodical, organized, and process driven
- Excellent communication skills – written and verbal
- Ability to deal with all levels of stakeholders and colleagues and to facilitate co-ordination of cross-functional teams
- Proficient in Salesforce and Microsoft Office (including Word, Excel, PowerPoint)
- Ability to manage multiple matters, under pressure and in line with Quarter-End and Year-End timescales
- Education:
- Bachelor’s degree or global equivalent experience
What the job involves
- The Contracts Operations Analyst will support SailPoint’s Contract Operations’ customer-facing team. This is a fantastic opportunity for the right candidate to assist in the growth and development of a critical back-end company function and to contribute to company year-end goals
- Within 1 month:
- You will shadow team members to learn the SailPoint processes of contracting and workflow. You will review internal courses and resources to gain knowledge of how our sales teams work and engage with the Contracts team
- Within 3 months:
- You will be familiar with the Contracts team workflow and effectively triage requests through Salesforce and Outlook. You’ll be proficient in framings within Conga and assist in iterations and updates of the CLM implementation. You’ll begin negotiating Non-Disclosure Agreements and Amendments for our European and Asia-Pacific teams. You will have built relationships with the Deal Desk, Accounts and global Contracts teams
- Within 1 year:
- You will be operating with minimal supervision on negotiating Non-Disclosure Agreements, low-complex and low-dollar customer agreements, and Amendments for our European and Asia-Pacific teams as well as supporting the Americas team
- Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests
- Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements (DPAs), and transactional documents
- Respond timely to Request for Proposals submissions
- Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services
- Filing fully executed agreements with attributes identified and linked to customer and partner accounts
- Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system
- Undertaking specific project management leadership or support, as needed
- Reviewing redlines for Professional Services and Non-Disclosure Agreements
- Draft amendments for existing contracts
Application process
- End Date: June 27, 2025
Our take
SailPoint is a leader in identity management, founded in 2005 to help businesses mitigate security risks. The company went public in 2017 and was acquired by Thoma Bravo in 2022.
SailPoint’s products harness AI and machine learning to automate and streamline identity management, appointing the appropriate access to different identities operating in a business. Its solutions have evolved alongside innovations in the space, and the company remains a top choice for enterprises worldwide.
To continue keeping pace with advancements in the market, SailPoint has acquired identity solutions startup SecZetta. With this move, SailPoint says it will be able to further help its clients consolidate their identities and organize their workforce data. The company also partnered with Simeio, a leading provider of Identity and Access Management services, to enhance both companies’ security capabilities and protection measures.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2014
$0.3m
EARLY VC
Nov 2010
$0.6m
GRANT
Total funding: $21.8m
Company benefits
- Health and wellness coverage: Medical, dental, and vision insurance
- Disability coverage: Short-term and long-term disability
- Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
- Additional life coverage options: Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
- Financial security: 4019k) Savings and Investment Plan with company matching
- Time off benefits: Flexible vacation policy
- Holidays: 8 paid holidays annually
- Sick leave
- Parental leave: Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
Company HQ
Four Points Centre, Austin, TX
Leadership
Mark McClain
(CEO)Operating Advisor at Elsewhere Partners. Previously and SVP of Software Marketing at Sun Microsystems and a VP of Worldwide Marketing at IBM Tivoli Software.
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