Onboarding Manager, Enverus
$85-105k
+ Commission + Bonus
Energy analytics & technology
Be an early applicant
Energy analytics & technology
1001+ employees
Be an early applicant
$85-105k
+ Commission + Bonus
1001+ employees
Company mission
To deliver revolutionary ideas and solutions that disrupt old ways of thinking to accelerate the success of our customers.
Role
Who you are
- Strong understanding of onboarding and implementation within the context of customer success
- Proven ability to manage multiple onboarding projects simultaneously with attention to detail and deadlines
- Excellent communication and interpersonal skills; able to build trust with clients and internal teams
- Comfortable presenting to diverse audiences, including technical and non-technical stakeholders
- Experience using Salesforce or similar CRM tools to track client engagement and onboarding progress
- Ability to synthesize complex product capabilities into clear, actionable onboarding steps
- Self-starter with a continuous improvement mindset and a passion for customer success
- Experience in the power and renewables space is a plus
- Experience with Enverus products is highly desirable
- This role is client facing. So communication and presentation skills are paramount
- The intangibles include being driven by results, high goal orientation, and working with urgency. In other words, you MUST have a strong motor!
What the job involves
- We are seeking a driven Onboarding Manager to join our Power & Renewables Customer Success team
- This is an exciting opportunity to be part of a fast-growing company delivering industry-leading solutions in one of the world’s most dynamic sectors
- In this role, you will manage and facilitate the onboarding and implementation process for new clients, ensuring a seamless transition from pre-sales to post-sales
- By aligning Enverus solutions with client workflows, you’ll drive early adoption, enhance productivity, and lay the foundation for long-term success
- You’ll collaborate closely with Sales, Technical Advisors, and Customer Success to deliver a personalized onboarding experience and ensure successful implementation within the first 90 days
- Collaborate with Sales and Technical Advisors to ensure a seamless handoff from pre-sales to post-sales teams - support the transition from new business to long-term customer success by ensuring a warm handoff to the retention team
- Design and execute customized onboarding plans for new clients, tailored to their specific workflows and business goals
- Develop and maintain onboarding materials, including documentation, training guides, and success plans
- Track onboarding progress across accounts, ensuring timely completion of key milestones and full product adoption within the first 90 days
- Identify and address onboarding gaps by coordinating with Customer Success, Sales, and Product teams
- Proactively communicate onboarding status, risks, and wins to internal stakeholders using Salesforce and other reporting tools
- Continuously improve onboarding processes by gathering feedback, identifying bottlenecks, and implementing scalable solutions
- Facilitate virtual and on-site onboarding sessions, including product walkthroughs, workflow consultations, and Q&A sessions
- Contribute to internal knowledge sharing by documenting onboarding best practices and lessons learned
- Partner with the Director of Customer Success to pilot and implement new onboarding initiatives and process improvements
- Promote Enverus brand value by ensuring clients recognize early wins and long-term potential during onboarding
- Gain functional understanding of Enverus Power & Energy Transition product suite, including Prism, Energy Acuity, Marginal Unit, and RatedPower
Our take
In the energy industry, there is a need for more efficient and streamlined business processes. Companies in this sector often struggle with managing complex procurement, production and distribution tasks, which can be time-consuming and costly.
Enverus has developed an energy-focused SaaS platform that leverages generative AI to address these challenges. The platform provides users with real-time analytics, insights, and connections that help companies optimize their operations, from sourcing suppliers to managing production and distribution.
Recently, Enverus acquired BidOut, an AI-powered procurement platform that simplifies the process of sourcing bids from suppliers. This acquisition strengthens Enverus' existing solutions, allowing it to offer a complete Source-to-Pay platform. This move marks an important step in its journey to becoming a leading provider of end-to-end business automation solutions for the energy industry.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Mar 2016
$9.6m
GROWTH EQUITY VC
Sep 2013
$25.1m
GROWTH EQUITY VC
Total funding: $199.7m
Company benefits
- Volunteering and giving back: We believe that our employees make a meaningful impact on local communities through volunteering and community service —and we have fun doing it together! In 2022 we partnered with Hellman & Friedman to match up to $10,000 in donations to select charities across the world
- Mental health and Well-Being: We believe that everyone’s health matters, and that means mental health too! We have worked to integrate mental health programs into our benefits offerings to ensure that our employees and their families get the mental health support they need. We also have a wide range of internal strategies to address mental health from chat channels to seminars and much more
- Hybrid Work: We know that you’re busy and have a full life outside of work. That is why we are proud to offer remote work options and flexible hours to allow employees to better manage their days. (Please note that not all positions are able to work remotely or have flexible hours)
- Leadership Training and Development: We believe that leaders influence and drive our organization by leading our number one asset, our people. Our in-house leadership training is designed to help coach, enhance, and retain practical leadership applications
- Vacation and Benefits: We strive to support the health and well being of our employees with comprehensive benefits packages and time off policies tailored to the country they operate in
- Retirement: Saving for the future is important and that’s why Enverus offers retirement savings plans to help employees have a bright future
- Company Bonuses: Our variable compensation plan is designed to maximize value for the company and provide incentive and rewards for our employees
- Parental Leave: We support new parents, regardless of gender, in taking the time off they need to bond with their family’s new additions
- Referral Bonuses: When you work for a great company, you can’t help but want to share and invite top talent to make the switch. Enverus offers generous referral bonuses to embrace hiring top talent
Company HQ
Barton Hills, Austin, TX
Leadership
Manuj Nikhanj
(CEO, not founder)Before joining Enverus, they were the co-President and co-CEO of RS Energy Group. Prior to this, they were the co-Head of Energy Research at ITG, which was acquired by the Ross Smith Energy group.
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