Account Director, Bazaarvoice
Social & Creator Content
More information about location
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.
Role
Who you are
- 5+ years of sales experience, with at least 3 years focusing on social media or creator marketing
- Familiarity with SaaS sales cycles and an understanding of the digital marketing landscape
- Exceptional communication and presentation skills
- Proven ability to foster meaningful client relationships and work collaboratively with diverse teams
- Full permit to work in the UK
What the job involves
- We are actively seeking a social and creator subject matter expert with experience in selling into some of the world’s largest brand and retailers. You will have a keen focus on social media and creator marketing, selling social and content solutions alongside our Enterprise SaaS sales team
- With the recent launch of Bazaarvoice Vibe, this is a great opportunity to take the first truly integrated social, content and creator solution to our highest fit customers and drive impact and ROI for them across the entire shopper journey
- Build growth plans for key customers and prospects, to expand our reach and revenue, and proactively generate pipeline against these plans
- Achieve and surpass sales targets specific to the social, content and creator solutions
- Continuously refine sales strategies in response to market feedback and performance metrics
- Provide specialised knowledge during sales pitches, demos, and client meetings, emphasizing the advantages of our SaaS and content solutions to drive full funnel impact
- Collaborate with core sales teams to identify opportunities and tailor presentations to potential clients' specific needs
- Continuously monitor the social media and creator marketing landscape to identify emerging trends and competitive threats
- Relay insights to both sales and product teams, suggesting adjustments in sales strategies or product enhancements
- Develop and maintain relationships with key clients, understanding their goals and challenges in the realm of social media and creator marketing
- Organise and lead client workshops showcasing the value proposition of content and SaaS solutions, defined against their specific brand goals
Salary benchmarks
Our take
As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.
Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.
The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Dental & Vision plans
- Parental leave policies
- Mentorship with industry leaders
- Wellness programs
- Work from home opportunities
- Health insurance
Company values
- Customer is key - We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset
- Passionate pursuit of performance - Our energy is contagious, because we hire for passion, drive, and curiosity. We love what we do, which makes us laser-focused on our mission
- Transparency and integrity build trust - We believe in the power of authentic feedback. It’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance
- Innovation over imitation - We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage
- Stronger together - We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community
Company HQ
Stonelake Office Park, Austin, TX
Articles
Leadership
Keith Nealon
(CEO, not founder)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
People progressing
Joined as Global Client Success Director, being promoted to Strategic Account Director after 9 months, and then again to Senior Account Director of Strategic Accounts.
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