Senior Platform Engineering Manager, Twilio

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply
• 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
• Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
• Experience leading teams through significant technical migrations or platform modernization efforts
• Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
• Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
• Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
• Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
• Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
• Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
• Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities

Desirable

• We are actively recruiting for this role to fill an existing vacancy
• This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company
• The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio
• This leader will drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering teams while creating leverage and centralizing the cost of change across the organization
• Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
• Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
• Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
• Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
• Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
• Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
• Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
• Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
• Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders