Solutions Engineer, Scale AI
Training and validation data for AI applications
Job no longer available
Training and validation data for AI applications
1001+ employees
Job no longer available
1001+ employees
Company mission
To develop reliable AI systems for the world's most important decisions.
Role
Who you are
- Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals
- Prior experience developing with Python, Java and / or other web development languages
- Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement
- A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership
- Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
- High level of comfort communicating effectively across internal and external organizations
- Intellectual curiosity, empathy, and ability to operate with high velocity
Desirable
- Startup experience
- Previous experience as a technical go-to-market resource
What the job involves
- Our Solutions Engineers ensure customers' first experiences with Scale's technology is flawless and leads to a successful long-term partnership
- Solutions Engineers partner closely with AEs to lead prospective customers through the pre-sales process, delivering customized demos and pilots with the goal of getting the customer to “Product Yes”
- Solutions Engineers scope customer technical requirements and input into Scale's final proposal, and develop the post-sales on-boarding plan
- Solutions Engineers are relentlessly curious about customer needs and pain-points, and employ their expert Scale product knowledge and general technical knowledge on web development and infrastructure to design solutions that best address these needs
- Solutions Engineers are strong relationship builders, great project managers and always fun to work with
- Partner with Scale AEs on the customer journey, delivering tailored demos and customer pilots according to requirements agreed with the customer
- Develop technical domain expertise in Generative AI / Large Language Model applications for Enterprise use-cases including customers in financial services, insurance, SaaS and similar enterprise use-cases
- Be accountable for the customer experience during the pilot and closing phase of new logos
- Interact with customers on a day-to-day basis to understand their needs and design solutions to better serve these needs,
- Design, develop and maintain playbooks, demos and other tools for executing successful, efficient pilots
- Work with AEs and PMs to identify customer-specific feature requests
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. So, by positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
- Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
- Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
- Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexandr Wang
(Founder & CEO)Previously, Alexandr was an Algorithm Developer at Hudson River Trading, a Tech Lead and Quora and a Software Engineer at Addepar.
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