Strategic Account Executive, Twilio

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply
• If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption
• Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio
• Analytical account development strategy based on making multi-product selling the default sales motion
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering portfolio revenue and gross profit results, especially for large-scale and enterprise customers
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience
• We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way

Desirable

• This position is needed to lead total account relationships with our mid-market to enterprise customers by delivering our Twilio Platform Vision
• You will be directly responsible for becoming an essential strategic partner and growing Twilio’s entire platform business across your assigned customers
• As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles aimed at making multi-product selling the default sales motion
• This role is highly cross functional, and your success will depend on building deep partnerships across Specialist Sales, Product Management, Finance, Support, and Operations
• Manage and expand some of our most important High Tech customer accounts, by focusing on the total account relationship across the Twilio platform
• Develop, drive, and execute account strategy to consistently deliver strong revenue gross margin, and gross profit results
• Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals
• Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption
• Run a disciplined forecast, consistently achieve goals, and drive profitable revenue growth
• Run highly consultative sales cycles to move past transactional vendor relationships and become a strategic partner
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices

• Applications for this role are intended to be accepted until August 10, 2026, but may change based on business needs