Principal Product Manager, Gusto
Core Experiences
$181-262k
Salary applicable to US candidates only, varies by location
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$181-262k
Salary applicable to US candidates only, varies by location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 8+ years of direct product experience
- Demonstrated Platform experience and combination of systems thinking, user empathy, and vision-driven approach to Platform product management
- Experience driving cross-functional AI initiatives from inception
- Strong background in Design, UX, Design Systems or equivalent
- Proven track record of successfully leading complex projects from concept to launch
- Expertise in identifying and understanding patterns across interconnected systems
- Exceptional communication and interpersonal skills, with the ability to lead through influence and inspire cross-functional teams in high-stakes
What the job involves
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees
- We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
- Our Product team is lean, which means you’ll have a high degree of impact and ownership. We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
- The Core Experiences Platform teams encompass the foundational data models, APIs, and UX concepts (or “commons”) that teams across Gusto leverage to build high quality, cohesive experiences at scale
- We think globally about how to craft a thoughtful system of apps and experiences — considering the full stack — so that App teams can focus more locally on solving their unique jobs to be done
- This work is critical to ensuring that Gusto functions and feels like one integrated, connected experience, where concepts, data, and UX patterns have shared meaning and where customers can build their own understanding and confidence because the experience is predictable, consistent, easy to use and feels custom-built for the unique needs of their business
- This role will support the dedicated Gusto Design Systems team which sits within the Core Experiences group, while also taking on strategic initiatives spanning beyond Design Systems
- Ownership: Craft a holistic vision grounded in user needs and lead the long-term product strategy for our Design System as well as additional strategic Core Experience initiatives
- North Star: Your goal is to enable internal gusto R&D teams to build end-to-end app experiences more quickly and consistently while also driving significant progress in strategic Core Experience initiatives
- Collaborate: Work closely with Design, Engineering, Data, and peer product teams to drive the roadmap forward
- You’ll also manage dependencies and mitigate roadblocks that could impact the design system's development or adoption
- Problem Framing & Research: Use Design Thinking to reframe ambiguous problems and inject user-led validation early in the lifecycle
- Roadmapping & Prioritization: Manage the system like a product, prioritize design impact and add new layers of insight while sequencing work and shipping iteratively
- Innovation: Identify or take the lead on net-new strategic initiatives that need deeper innovation through systems thinking and develop concepts that lead to roadmap initiatives
- Measure & Communicate: Define success metrics that reflect adoption, usage, system health, and UX impact
- You will demonstrate how the system drives org-wide value—even when that value is indirect—and advocate for its role as a core platform investment
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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