Senior IT Support Specialist, Addepar
$104-130k
+ Bonus + Equity
More information about location
Investment portfolio management platform
Posted today
Investment portfolio management platform
1001+ employees
Posted today
$104-130k
+ Bonus + Equity
More information about location
1001+ employees
Company mission
To bring data, technology and people together to help investors make better, more informed decisions.
Role
Who you are
- We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of technology in a primarily Apple-based corporate environment
- Our perfect candidate loves to problem-solve on the fly, provide exceptional support primarily in a fast-paced office environment, and is always looking for the optimal solution when solving IT issues
- You have 4+ years of experience in a corporate IT environment, with increasing levels of autonomy and technical ownership
- You’re proficient in administering and troubleshooting SaaS platforms including Google Workspace, Okta, Slack, and Zoom. Experience with Jira administration is a plus
- You’re comfortable working with MDM solutions (Jamf preferred), and managing endpoint security tools and compliance workflows
- You bring strong troubleshooting skills across macOS and Windows, and can independently resolve complex hardware and software issues
- You’ve supported networks and connected devices, and have experience with Ubiquiti or similar networking environments
- You’re familiar with the command line and have working knowledge of basic scripting (e.g., Bash, Python, or similar) to automate tasks or improve support workflows
- You understand enterprise IT security practices and compliance requirements, and incorporate them into daily operations
- You're proactive, resourceful, and comfortable operating independently while also contributing to the broader goals of a global IT team
What the job involves
- Provide on-site, hands-on support for employees while maintaining the reliability and efficiency of core IT infrastructure
- Act as an escalation point for advanced technical issues, resolving complex problems across Mac and Windows environments with minimal supervision
- Configure, manage, and optimize SaaS and cloud-based platforms (e.g., Google, Worksplace, Okta, Zoom, Slack) to support enterprise operations and improve user experience
- Develop, maintain, and evolve internal IT documentation, runbooks, and best practices, helping to standardize processes across the global IT organization
- Mentor junior team members, offering guidance and knowledge transfer in areas such as system administration, platform configuration, and support workflows
- Collaborate with global IT counterparts to ensure alignment on international support practices, security requirements, and stakeholder priorities
Our take
Investment advisers require speed, clarity and flexibility when managing client portfolios. Addepar is a wealth management software platform created with these requirements in mind. The platform aggregates portfolio, market, and client data in one place, allowing financial professionals to analyze and visualize the data they need.
Addepar currently tracks around $9 trillion of assets serving over 1,400 clients, including individual advisers, family offices, and large institutions such as AllianceBernstein, Bartlett Wealth Management, and Morgan Stanley.
The multi-unicorn company has been pursuing global expansion, opening its first office outside of the United States in Scotland in 2021 and a new London office in late 2022. It appointed new leadership members from companies like Oracle and Amazon Web Services. A Series G investment in 2025 is helping further accelerate its momentum as it continues to innovate its suite of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2025
$230m
SERIES G
Nov 2021
$130m
LATE VC
Total funding: $872.8m
Company benefits
- Equity: Stretch the idea of ownership beyond your day-to-day and take pride in being an owner in the growth of Addepar
- Global Hybrid Workforce: Whether you work remotely or on-site, you’ll have the opportunity to build and collaborate with colleagues around the world
- Flexible Time Off: Spend time traveling, celebrating with friends and family or relax on your schedule
- Benefits Packages: Competitive medical, dental and vision benefits along with a monthly wellness allowance to keep you healthy and happy
- Learning & Development Allowance: Your continued growth and development are important to us
- Dynamic Team: Strong investment in the best talent at the intersection of technology and finance
Company HQ
Midtown East, New York, NY
Leadership
Eric Poirier
(CEO)Prior to joining Addepar in 2013, Eric spent over 6 years at Palantir Technologies as a Director. They also spent over 3 years at Lehman Brothers working in Fixed Income Analytics.
Bob Pisani
(CTO)Bob joined Addepar in 2020 as a VP of Engineering, moving into the role of Senior VP of Engineering in 2023 and CTO in 2024. Previously, they were a Solutions Architecture for Private Equity at Amazon Web Services and also spent 13 years at Schonfeld Strategic Advisors in various roles, including Head of Development and CTO.
Eric Daniels
(CFO/COO)Prior to joining Addepar in 2022, Eric was the CFO at Real Capital Analytics and NRC National Response Corporation as well as the CFO/COO at AutomativeMastermind.
Janeen A. France
(Chief Client Officer)Janeen joined Addepar in 2020 as a Director/Co-Head of Account Management, since then, they have held several VP/SVP roles and moved into the role of Chief Client Officer in 2025. Previously, they were an Independent Consultant and worked in Trading Operations & Client Service Strategy at J.P. Morgan Private Bank.
Peter O'Brien
(CRO)Peter joined Addepar in 2014 as a Senior Sales Executive, since then, they have held a number of Director/Senior Director, VP/SVP roles, and moved into the role of CRO in 2025.
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