Engineering Manager, refurbed
Refurbished electronics marketplace
Open for applications
Refurbished electronics marketplace
201-500 employees
Open for applications
201-500 employees
Company mission
Refurbed's mission is to change the world for the better by making refurbished products the new normal.
Role
Who you are
- You are a strong, trusted engineering leader with 4+ years of experience managing senior backend and frontend engineers
- You have a proven ability to develop, mentor, and retain engineering talent, as well as manage performance with clarity and empathy
- You lead with low ego, openness, and a belief in autonomy and empowerment, where engineers take ownership and collaborate effectively
- You have a solid understanding of backend systems, distributed architectures, and how scalable services are designed, enabling you to actively participate in architectural discussions and guide teams toward sound decisions
- You rely on strong collaboration with senior and staff-level engineers and architects, ensuring that solutions are well-reasoned, maintainable, and aligned with broader technical direction
- You understand SQL, relational database concepts, and modern backend practices well enough to provide context, make informed decisions, and remove ambiguity
- While you are not expected to be hands-on day to day, you feel confident reviewing high-level designs, evaluating trade-offs, and ensuring that the team ships robust, thoughtful solutions
- You thrive in remote, distributed and cross-functional environments, partnering effectively with product managers, designers, and business stakeholders
- You ask the right questions, identify risks, challenge assumptions, and help engineers balance long-term quality with pragmatic delivery
- You influence through clarity and context rather than authority, building alignment across teams and domains
- You cultivate a culture focused on ownership and reliability
- You promote modern engineering practices, clear processes, and effective ways of working that enable predictable delivery
- You foster transparency, feedback, and knowledge-sharing, while rejecting a blame culture
- Mistakes are learning opportunities
- You are self-directed, aligned with objectives, and comfortable navigating ambiguity
- Excellent English skills and based in a European time zone
- A degree in Computer Science or related field (or equivalent experience) that provides a strong foundation for system-level thinking
What the job involves
- We are seeking an Engineering Manager (f/m/x) to lead our Customer Success and Delivery & Returns
- You will build high-performing engineering teams, ensure technical excellence, and partner with product and business to deliver reliable, impactful solutions that improve the customer experience end to end
- Manage and support engineers across the Customer Success and Delivery & Returns teams, ensuring they have a clear mission, and healthy processes
- Conduct regular 1:1s, mentor engineers, and support their personal and professional growth
- Build psychological safety, enable ownership, and help team members unlock their potential
- Facilitate technical discussions, architecture reviews, and design decisions to ensure reliability, scalability, and maintainability
- Ensure your teams produce high-quality engineering outcomes by promoting best practices and establishing clear quality standards
- Occasionally contribute to code reviews or smaller technical tasks when needed—while keeping your focus on team impact, not hands-on development
- Work closely with Product and cross-functional partners to define goals, shape roadmaps, and ensure predictable execution
- Identify and resolve blockers, surface risks early, and maintain a productive environment where teams can move quickly with clarity
- Contribute to company and squad-level planning, influencing both short- and long-term strategies
- Maintain strong communication loops with your manager, engineering leadership, and stakeholders
- Communicate progress transparently, celebrate achievements, and ensure business partners know what to expect and when
- Strengthen the engineering culture through feedback, knowledge sharing, documentation, and leading by example
- Encourage experimentation, learning, and adoption of modern tools and practices
- Promote collaboration across engineering teams to solve cross-domain challenges
Our take
Buying refurbished electronics can be a fantastic way to give a device a second life whilst saving a bit of cash, but many people are skeptical of doing so. Such items are often sold through illegitimate channels and there is no guarantee that the device will work for long, resulting in people avoiding refurbished goods.
Refurbed provides a refurbished electronics marketplace, which is challenging this. It allows users to browse and purchase refurbished devices that come with a minimum of 12 months' warranty.
The platform operates based on a monthly subscription fee, and whilst this will present a challenge when alternative marketplaces are free to use, the company has recognised that consumers are happy to pay for quality and warranty. Through its marketplace, the company aims to increase the prevalence of refurbished device purchases, helping to reduce waste and carbon footprints and helping consumers save money in the process. $40 million in 2025 funding is being invested into AI-driven efficiency and CX solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2025
$57.5m
LATE VC
Nov 2023
$57m
SERIES C
Total funding: $187.3m
Company benefits
- Refurbed Clubs - We have launched several internal clubs for team members to network, spend time together and share interests. Yoga, Mountain & Boards, Karaoke, Football, Board Games or Volunteering are among the current clubs that our team members enjoy
- Refurbed Parties - Work hard, party harder! We love celebrating success and therefore we plan four big events each year, including our anniversary, summer & Christmas party, as well as our very own Oktoberfest!
- Development opportunities - At refurbed, we embrace personal and professional development and are constantly working on new solutions. Apart from our Mentoring System, we love to organize seminars and workshops, such as "Young Leadership" and "Communication". We are currently working on the implementation of even more great opportunities!
- Gym membership support - Save -15% on your gym membership at GetFit! This gym is located right next to our office and offers the perfect space for your pre- or afterwork-workout
- Free fruit & drinks - After your workout at GetFit you might want to grab a healthy free snack from one of our three fully-equipped kitchens! Even if you do not want to work out, delicious fruits are always available đŸ˜‰ After work, we are looking forward to having a drink (or two) with you!
- Remote work & flexi time - Work from our beautiful modern office located in the heart of Vienna or work from home - it's up to you! There are no core working hours - our team members can choose when they want to get work done
- Work equipment - Every team member receives a refurbished laptop on the first day. We provide everyone with additional monitors for working from home to be perfectly equipped even if not in the office
Company HQ
Leopoldstadt, Vienna, Vienna
Leadership
Peter Windischhofer
(Co-Founder)Founder of Yolmo.asia. Management Consultant for McKinsey & Company from 2014 to 2017.
Kilian Kaminski
(Co-Founder)Previously Marketing and Brand Manager for ProGreen, and was New Accounts Manager and Program Lead for Amazon Services from 2014 to 2017.
JĂ¼rgen Riedl
(Co-Founder)Alumnus of Startupbootcamp in 2012. Co-founder and CTO of refurbed since 2017.
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