Senior Product Manager, Amazon
Technical, Alexa Customer Journeys
$136.1-235.2k
Office located in Sunnyvale, CA or Santa Monica, CA or Irvine, CA
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$136.1-235.2k
Office located in Sunnyvale, CA or Santa Monica, CA or Irvine, CA
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Desirable
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
What the job involves
- Our team is focused on ensuring every Alexa customer receives personalized, proactive assistance that helps them achieve more in their daily life
- Our team builds a combination of end customer experiences and horizontal systems that are scaled across hardware and software experiences
- We strive to keep things Day 1, and fun.
- This role will be focused on improving proactive notifications and messaging experiences for all Alexa customers, including:
- Drive clarity out of ambiguity and define a clear vision, strategy and requirements for customer scenarios
- Develop and manage mechanisms that ensure high quality at speed and scale
- Represent the voice of customer through external and internal research and map to customer needs
- Work with engineering, applied science, and UX/design to advance state of the art
- Drive adoption, engagement, and experimentation of your products
- Collaborate and partner closely across Amazon to amplify proactive experiences
- This is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar
- The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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