Strategic Program Manager, ServiceNow
Hyperscalers
$102.9-169.8k
Plus equity
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$102.9-169.8k
Plus equity
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- This role requires a strategic thinker with excellent leadership and communication skills, capable of managing multiple projects and teams simultaneously
- The ideal candidate will have a strong background in project management, a deep understanding of project management methodologies, and the ability to drive continuous improvement within the Hyperscalers team
- This position demands a strategic thinker who take a proactive approach to problem-solving, a keen eye for detail, and the ability to foster a collaborative and productive work environment while tackling ambiguity
- Bachelor’s degree in project management, business administration or other related field
- PMP or equivalent of project management certification & minimum of 5 years of experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Proven track record of managing multiple projects simultaneously
- Strong understanding of project management methodologies and best practices
- Excellent leadership, communication, team management & interpersonal skills
- Ability to adapt to changing priorities and work under pressure with strong problem-solving and decision-making abilities
- Experience with project management software and tools
- Proactive and results-oriented mindset
What the job involves
- The ServiceNow Global Industries & Strategic Growth organization is focused on helping our most strategic and industry-leading global customers grow and succeed with ServiceNow
- The growth of these customers is critical for ServiceNow’s path to $20B+ & we are looking for a highly skilled and experienced Project Manager to lead and oversee the Hyperscalers sales GTM motion
- As a Project Manager for Hyperscalers, you will be responsible for establishing and maintaining project management standards for strategic initiatives, ensuring projects are completed on time & within scope and reporting on status & results to senior leadership
- You will work closely with senior leadership to align on project goals with the organization's strategic objectives, provide guidance and support to project managers and cross functional teams while ensuring the successful delivery of strategic initiatives
- Overseeing the planning, execution & completion of strategic project across the Hyperscaler GTM organization while establishing and maintaining the standards and best practices for delivering successful projects on time & within budget
- Close collaboration across business stakeholders reporting on project status to senior leadership, outlining business goals + objectives including sales analysis + business impact metrics
- Provide guidance & support to cross functional teams on strategic initiatives in an impactful way while identifying and implementing processes for improvements and enhancing project delivery
- Support the adoption of project management tools and technologies while maintaining a repository of project documentation & continuous management of updates across materials delivered to the business
- Foster a culture of cross functional alignment & continuous improvement across the Hyperscaler GTM business ensuring alignment of project goals with organizational objectives
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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