Prompt Engineer, Beam
£35-50k
+ Share Options
2-3 days a week in office (Shoreditch, London)
Reinventing welfare services with Tech & AI
Be an early applicant
Reinventing welfare services with Tech & AI
101-200 employees
Be an early applicant
£35-50k
+ Share Options
2-3 days a week in office (Shoreditch, London)
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- We’re looking for someone who combines technical curiosity with a strong user focus and a passion for social impact
- Strong interest in AI and prompt engineering, with a hands-on, experimental mindset
- User-centric thinker who can translate real-world needs into practical, high-quality solutions
- Creative problem-solver, able to diagnose issues and iterate quickly
- High attention to detail, especially when working with nuanced or sensitive data
- Collaborative and comfortable working cross-functionally with diverse teams
- Proactive and ownership-driven, with a focus on delivering measurable outcomes
- Adaptable and excited by fast-paced, evolving environments
- Strong growth mindset with a desire to continuously learn and improve
- Passion for social impact and improving outcomes for underserved communities
- Alignment with Beam’s values: thoughtful, ambitious and deeply user-focused
Desirable
- Experience or exposure to care, healthcare, or social services environments
- Understanding of reporting requirements or workflows in frontline support settings
What the job involves
- As a Prompt Engineer at Beam, you’ll be at the forefront of deploying our AI products into real-world environments where they can create meaningful social impact
- Beam is transforming how social workers, clinicians and other practitioners operate, freeing them from time-consuming admin to focus on human-centred support
- You’ll play a critical part in scaling that impact, ensuring our products are intuitive, effective and deeply embedded in users’ workflows as we expand across the UK and internationally
- You’ll work closely with frontline practitioners as well as internal teams to design, deploy and continuously improve AI-powered templates and workflows
- Customer engagement & discovery
- Partner with frontline workers to understand their workflows, needs and challenges
- Run discovery and review sessions to gather insights and refine solutions
- Own customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact
- Template development & optimisation
- Design, build and test high-quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor
- Continuously iterate based on user feedback, internal reviews and performance metrics
- Ensure outputs are accurate, compliant and tailored to real-world use cases
- Tooling, automation & innovation
- Improve internal tools, automations and processes to scale template delivery
- Prototype new ideas and features using AI coding tools
- Stay up to date with advancements in AI/LLMs and apply them to enhance product performance
- Cross-functional collaboration
- Work closely with Product, Engineering, Customer Success and Enablement teams
- Contribute insights to the product roadmap and identify opportunities for expansion and scaling
- Share learnings, document best practices and help refine team processes
- Data privacy & responsibility
- Maintain a strong focus on data privacy, security and ethical use of AI
- Ensure all solutions are designed with sensitivity to the vulnerable populations Beam serves
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
61% female employees
61% employee growth in 12 months
Glassdoor (3.9)
Company
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 4% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
Share this job
View 13 more jobs at Beam