Staff Solution Architect, Honeycomb
EMEA
+ Equity
More information about location
Observability platform for engineering teams
Be an early applicant
Observability platform for engineering teams
201-500 employees
Be an early applicant
+ Equity
More information about location
201-500 employees
Company mission
To give all software engineering teams the observability they need to eliminate toil and delight their users.
Role
Who you are
- 7+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS. Ideally on strategic or enterprise accounts
- A track record of winning complex, high-value deals with sophisticated buying committees and multiple technical stakeholders
- Experience selling into developer, platform, SRE, or engineering-led organizations with the ability to earn credibility fast, with both technical depth and business fluency
- Executive presence and the range to tailor your message from hands-on practitioners to the C-suite
- Sharp solutioning skills: you whiteboard clearly, simplify complexity, and build compelling technical strategies for ambiguous, high-stakes situations
- Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, API-driven architectures
- Strong working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems
- Comfort navigating code and implementation details across languages and frameworks; enough to guide instrumentation and validation work directly
- Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous
- Experience owning complex POCs and evaluations, defining success criteria, managing risk, and driving disciplined outcomes
- A collaborative, cross-functional approach with experience influencing Product, Engineering, and GTM teams
- A point of view on where observability, developer tooling, and AI-assisted workflows are headed and genuine enthusiasm for helping customers modernize
- A mentorship and growth mindset: you share what you know, build reusable assets, and make the people around you better
- Familiarity with MEDDPICC or Command of the Message is a plus
- Willingness to travel ~20% for customer engagements, field events, and internal collaboration
What the job involves
- The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software
- This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like
- Drive technical strategy on Honeycomb's largest, most complex deals, partnering with Strategic AEs and Sales Leadership across the region
- Lead discovery, solution design, and executive conversations that connect Honeycomb's platform to real engineering and business priorities
- Own the technical win. Shape the success criteria, guide the POCs, run competitive bake-offs, and build stakeholder conviction from first call to close
- Advise engineering leaders and executives at global enterprises on AI-era observability, modern operations, and how great teams build and run software
- Turn complex customer environments into clear architectures and solution narratives that land with both developers and decision-makers
- Leverage AI tools and get efficient and creative while maintaining accuracy and reliability. Human-in-the-loop is a real thing!
- Get hands-on when it matters. Instrument apps, unblock technical issues, and help customers prove outcomes in real environments
- Build things that scale: technical content, reusable demos, repeatable architectures, and bring thought leadership that makes the whole team better
- Deliver demos, workshops, and presentations that move people, not just inform them
- Work across Sales, Product, Marketing, Field Engineering, and DevRel to sharpen the go-to-market motion and improve how we show up for customers
- Bring field signals back into the company. Help shape the product direction and demo strategy
- Mentor peers and model the judgment and autonomy this role demands. Illustrate a clear path to broader leadership
Our take
Traditional processes of debugging apps and IT services are becoming obsolete due to the mass adoption of cloud-based tools. However, whilst cloud-based development presents a modern and unified solution to application building, frameworks for troubleshooting such services are not something all businesses are prepared for.
Honeycomb provides troubleshooting tools that allow cloud-based software developers to observe code on API tools, live applications and microservices. The troubleshooting dashboard is designed to be highly visual and user-friendly, allowing developers to diagnose cloud-based problems without having a deep understanding of computer science.
The company is building momentum after impressive revenue growth and a robust amount of funding. This is being channelled into geographical expansion and the development of its offerings. In 2025, Honeycomb signed a three-year strategic collaboration agreement with AWS and launched several new product advancements.
Steph
Company Specialist at Welcome to the Jungle
Insights
76% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2023
$50m
SERIES D
Oct 2021
$50m
SERIES C
Total funding: $146.9m
Company benefits
- 100% covered medical, dental, vision, HSA, FSA, disability, and more
- Unlimited PTO, synchronous company break, paid sabbatical, and expressed minimum for time to recharge
- 401K retirement plans and fully paid life insurance
- Up to 16 weeks paid leave regardless of path to parenthood; flexible hours for returning parents and caregivers
- $10K to cover gaps in insurance, in support of adoption, surrogacy, preservation, and family-planning costs
- $600 per year to spend on the perks you care for most
- A stake in our success
- Generous new hire equity, and refresh grants
- Annual $1,500 development stipend; funding for cognitive coaching; and a focus on career pathing
- $500 new hire home setup stipend and $200/mo for wifi, phone and co-working
Company HQ
Union Square, San Francisco, CA
Leadership
Charity Majors
(CTO & Co-founder)Former Product Engineering Manager at Facebook and Infrastructure Tech Lead at Parse.
Christine Yen
(CEO & Co-founder)Former Engineer at Parse and IOS contractor at Ridejoy. Co-founder of Venuetastic. BSc in Computer Science from MIT.
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