Site Reliability Engineer, Zapier
$138.3-207.5k
Salary for Canada applicants is CAD 138,300-172,900-207,500
More information about location
Workflow automation service
Job no longer available
Workflow automation service
1001+ employees
Job no longer available
$138.3-207.5k
Salary for Canada applicants is CAD 138,300-172,900-207,500
More information about location
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re an experienced technologist. You spent 4 years working on multiple projects in SaaS companies in the world of systems administration, systems engineering or software development with at least 2 years of experience in Site Reliability Engineering or DevOps
- You know the cloud. You’ve participated in the design or maintenance of highly available, cloud-based infrastructure in AWS or another cloud offering. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability
- You can code. You have experience with languages like Python or Go to create automated tools. You believe in hands-off deployments and infrastructure as code. Well-honed expertise with the fundamentals of software development goes a long way here
- You can solve complex systems challenges. You enjoy complex challenges, understand how to improve performance, and help uncover opportunities for improvement. You’ve worked on problems where “just throw more hardware at it” isn’t enough for the system to scale
- You’re a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronously (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams
- You value our values. At Zapier, our values are at the heart of how we collaborate and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate together to democratize automation
- You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing and excited to be part of the team
What the job involves
- We're seeking a talented Site Reliability Engineer to join our growing team
- As we continue to scale our product and grow our team, we’re looking for an experienced Site Reliability Engineer to help drive automation, performance, and reliability in our cloud-based infrastructure
- Designing and deploying our AWS infrastructure using infrastructure as code (Terraform, Helm, etc) across multiple accounts
- Contributing to our kubernetes clusters (EKS) and serverless functions (Lambda). Production Engineering provides compute resources as a service, and you’ll help shape what features we offer
- Evaluating new tools and recommending technologies to the entire organization. If there’s a tool that will help us serve our customers, we’ll go get it
- Partnering with teams to solve novel infrastructure and design problems. Service teams are responsible for keeping services running. It’s your job to help them make decisions that scale
- Building services to integrate systems, process high-traffic workloads, and perform critical migrations. We don’t believe in drawing a hard line between developers and SREs–if you see a part of the code you can improve, default to action and make the change
- Using site reliability principles, you’ll help fix problems at their root cause rather than just the symptoms. You'll improve application reliability using a software engineering approach to operations
- You'll develop internal tools and systems to help engineering teams ship better software, faster
- You'll get to impact every engineering team in the organization and use a broad set of technologies
- Maintaining excellent relationships and communicating effectively with teams will be crucial to your success
- Building new features and services is a big part of this role. We continually develop and implement new ways to support our teams, understand our customers’ needs, and become experts in site reliability
- When bad things happen, you'll have the support of your team to solve contributing causes, learn from failures, and build robust and resilient systems for our customers
Application process
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process
- This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
- We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (1 round)
Oct 2012
$1.3m
SEED
Total funding: $1.3m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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