Associate Renewals Manager, LogicMonitor
$48.5-59.4k
Office located in San Jacinto Center, Texas
Hybrid observability powered by AI
Be an early applicant
Hybrid observability powered by AI
1001+ employees
Be an early applicant
$48.5-59.4k
Office located in San Jacinto Center, Texas
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- Basic knowledge of Software as a Service business model
- Basic knowledge of software renewals preferred
- Basic proficiency in Salesforce (SFDC) or similar CRM tool
- Process oriented with strong attention to detail, effective organizational, multi-tasking and time management skills
- Ability to grasp and navigate business practices related to Sales and Customer Success
- Experience using AI tools to enhance productivity, innovation, or problem-solving
What the job involves
- The Associate Renewals Manager is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Sales teams to ensure timely delivery of quotes to the customer and securing PO and signature from customers and channel partners
- They will also need to be able to identify growth opportunities within their customer base and work with sales to close these opportunities efficiently
- They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes
- Track an accurate renewal list by quarter, account, rep and territory
- Prepare and send renewal quotes to customers
- Weekly follow-up on deals, negotiation, closing
- Ensure Purchase Orders/Contracts are processed before previous contract expires
- Work closely with LogicMonitor cross-functional teams to ensure timely completion and closure of contracts
- Forecast renewals on a weekly basis with leadership
- Forecast risk/churn on a weekly basis to ensure accurate forecasting for the business
- Build trust and relationships with our customers
- Proactively identify customer dependencies, keeping ahead of potential blockers and driving renewals to on-time closure
- Support existing programs to maximize company revenue and resolve customer related contract issues
- Work with sales to support any potential growth deals
- Price out and quote growth opportunities
- Close and deliver on growth deals
- Achieve established retention goals
Application process
- Anticipated Application Close Date: 10/13/2025
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to network, virtual machine, database, container and SaaS. Each service supplies real-time insights and automated monitoring, with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its being named in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
Salary benchmarks
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