Inside Sales Client Manager, NTT
Technology & business solutions
Job no longer available
Technology & business solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To create a lasting impact, by delivering meaningful innovation.
Role
Who you are
- Significant demonstrated experience in a similar role in a similar environment
- Significant sales and client engagement experience
- Significant demonstrated experience negotiating with clients and vendor
- Significant demonstrated experience analyzing commercial information
- Relevant High School Diploma or Certification
- Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities
What the job involves
- The Lead Inside Sales Client Manager mines for new sales opportunities within an assigned account list
- The Lead Inside Sales Client Manager uses a proactive and systematic approach to work through the assigned account list which is done by leveraging company tools and methodologies to understand the client’s implicit and explicit needs
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts
- Minimizes churn and maximizes retention in assigned accounts
- Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions
- Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
- Presents new and additional offerings to clients
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
- Builds relationships with clients and displays an interest in and knowledge of the client environment
- Identifies opportunities for up-selling of solutions and services and display superior telephone etiquette
- Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution
- Adheres to Finance standards and procedures to reduce costs and report associated risk
Our take
NTT is a global company providing digital business consulting, alongside technology for cybersecurity, cloud computing, workplace operations, and more. Established as the Nippon Telegraph and Telephone Public Corporation in 1952, the company has transformed for the digital era and delivers products that help its clients do the same.
From beginnings as a telephone business, NTT has evolved into a data-led technology and business solutions provider. Its NTT Data branch, now a certified B corporation, was launched in 1988 to create value for clients by leveraging IT, showing that the company adapted early on to the approaching digital revolution. A series of acquisitions in the 2000s and 2010s transformed the company’s structure into what it is today, giving it the capacity to deliver improved solutions across the globe.
NTT serves over 75 of the Fortune Global 100 companies. And in 2023, the company announced its membership in the Joint Cyber Defense Collaborative (JCDC), which aims to strengthen the focus on cybersecurity in the US government and internationally. This, alongside other partnerships such as that of NTT Research with Harvard, aligns with NTT’s goal to be proactive in solving the world’s biggest problems with data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
5, Chiyoda City, Tokyo
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