Senior Fraud Strategy Manager, Lending Club
$148-173k
More information about location
3 days a week in office
Online personal loans
Open for applications
Online personal loans
1001+ employees
Open for applications
$148-173k
More information about location
3 days a week in office
1001+ employees
Company mission
To transform the banking system to make credit more affordable and investing more rewarding.
Role
Who you are
- 6+ years of professional experience, including 3+ years in a Risk role within FinTech, banking, lending, payments, or e-commerce
- Bachelor’s degree or higher in a quantitative discipline such as Statistics, Math, Engineering, or Economics; or equivalent work experience
- Strong understanding of debit and credit card fraud vectors and industry best practices
- Proficient in analytical tools such as SQL/SAS and Python/R
- Experienced with data visualization and BI tools such as Tableau or Excel to create clear, actionable dashboards
- Excellent communication skills with the ability to translate complex analyses into simple, compelling recommendations
What the job involves
- As a key member of LendingClub’s Fraud Risk Management team, you will play a critical role in protecting our members and strengthening the integrity of our products
- You will lead the development of card-related fraud strategies, build and monitor performance metrics, and partner closely with teams across the organization to ensure LendingClub delivers a safe and seamless experience for our customers
- Develop and optimize fraud strategies that balance risk mitigation with strong member experience - minimizing card transaction fraud losses while supporting healthy card usage across LendingClub’s banking and credit products
- Leverage deep knowledge of Mastercard/Visa network transaction data to design rules and logic that address compromised card and online card fraud
- Research, design, and test innovative solutions that enable scalable, accurate fraud detection and decisioning
- Analyze large, complex datasets to identify emerging fraud patterns and uncover actionable insights using advanced analytics and data-mining techniques
- Partner with Fraud Operations, Product, Engineering, and Rules teams to ensure strategies are implemented accurately and perform as intended
- Build automated dashboards and reporting to track key KPIs (e.g., fraud loss, approval and conversion performance) and communicate strategy impacts and insights to senior leadership
Our take
Lending Club is a digital bank offering personal loans, auto loan refinancing, and debt consolidation to help individuals manage their finances. It provides flexible loan terms and competitive rates for a variety of needs, as well as high-yield saving and cash-back checking accounts, designed to help customers grow their money.
Focusing on digital solutions, Lending Club removes traditional brick-and-mortar branches, passing the savings on to customers through low fees and better rates. It connects borrowers with investors in a marketplace model and offers fast loan approvals and competitive interest rates.
To bolster its offering, the company acquired Tally Technologies' intellectual property (IP) to enhance its credit management services. It continues to develop and enhance its products and improve customer engagement in a bid to become a "top of mind" company with more active users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2014
$65m
GROWTH EQUITY VC
Nov 2013
$57m
GROWTH EQUITY VC
Total funding: $332m
Company benefits
- Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
- A hybrid work model that balances in-office and work from home
- Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
- Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
- Mothers Rooms and hospital-grade pumps in every LC office
- Generous and varied mental health benefits
- Wellness program with cash incentives — earn up to $75 per month for being active
- Paid volunteer time and donation matching
- Onsite gym, locker room, bike room, and fitness classes (depending on location)
- Café with our own in-house barista
- Stocked pantries with healthy snacks and drinks
- Technology-forward and collaborative office spaces
Company HQ
South Beach, San Francisco, CA
Leadership
Scott Sanborn
(CEO)Previously held leadership positions as the Chief Revenue Officer for publicly traded eHealth Insurance, President of RedEnvelope, Inc., and SVP at the Home Shopping Network. Joined LendingClub in 2010 and has worked as Chief Marketing Officer, Chief Operations Officer, and President before becoming the CEO in 2016.
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