Technical Sales & Solutions Engineer, Evolv Technology
$80-105k
+ Bonus + Equity
More information about location
AI-driven security screening & weapon detection
Be an early applicant
AI-driven security screening & weapon detection
201-500 employees
Be an early applicant
$80-105k
+ Bonus + Equity
More information about location
201-500 employees
Company mission
Evolv Technology's mission is to make the world a safer place for people to gather.
Role
Who you are
- Are you someone who likes to always be on the go?
- Do you love technology and understanding how it works?
- How about using these passions to create dynamic solutions for customers?
- Evolv is a mission-driven company, looking for someone who shares our passion for making a real difference in society – saving lives and increasing quality of life wherever people gather
- Physical Requirements:
- Ability to lift and position proprietary equipment, leveraging safety equipment and trained techniques for safe handling. This includes but is not limited to onloading and offloading equipment from trucks utilizing liftgates and rolling equipment into placement
- Capability to stand and perform physically demanding tasks for extended periods of time. Certain events may require shifts ranging from 12-15 hours, with requisite meal and rest breaks
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
What the job involves
- Evolv’s Technical Sales and Solutions (TS&S) team is looking for a driven and energetic solutions engineer to help us develop, pilot and launch our products in a variety of vertical markets, including schools, hospitals, stadiums, amusement parks, and casinos
- As a key interface between customers and Evolv’s sales team, each Solutions Engineer plays a critical role in ensuring that our customers understand our products and that we understand our customers
- You will serve as an expert in all aspects of our current and emerging products, be responsible for leading actions from Pre-Sale to Deployment, supporting launch activities, providing expertise in product applications, defining customer solutions, and gathering feedback
- You will work collaboratively with the rest of the Evolv team to provide support for pilots, trials, trade shows and events, installations, collecting data and providing critical feedback to our engineering and product managers
- Ensure regional teams meet quarterly sales quotas, conduct POCs, demos and pilots as required, ensure all assigned opportunities in SFDC that go from Solution & Proposal Phase to Negotiation Phase have required TSS Inputs
- Conduct site surveys, prepare ConOps Development for mid-range system deployments
- Create and submit proposals
- Graduate from technical training within 45 days of start and be able to successfully troubleshoot 75% of technical issues within 3 months, be able to answer questions on system capabilities and limitations, speak to and answer questions on integrations capabilities
- Gain operational knowledge of performing arts centers, casinos, tourist attractions, as well a deep understanding of the broader landscape of K-12 schools, healthcare and sports customers
- Lead strategic deployments of Express to include coordinating logistics, requesting personnel, creating clear timelines and tasks, and communicating with customer
- Participate in TSS and regional sales team meetings, supporting all regional CSMs, regional channel mangers, regional field marketing managers and Express product managers and technical support staff
- In the first 30 days you will:
- Begin Evolv Express Technical Training
- Begin to support and help close top tier opportunities in the East Region
- Within 3 months you will:
- Take initiative in group and independent situations to ensure Evolv, you and your customer are set up for success
- Develop strong interpersonal relationships with teammates, sales executives, customer success managers and other members of Evolv’s revenue organization
- Lead the technical sales process for the Evolv systems. You will be the one of the primary points of contact, guiding potential customers through the technical aspects of our products
- Communicate and clarify complex technical details. This includes explaining system capabilities, integration requirements, and addressing potential challenges to ensure customer confidence and satisfaction
- Demonstrate a strong ability to translate customer needs into technical solutions, ensuring that Evolv's systems are aligned with client requirements and expectations
- Understand your regional sales team’s top tier pipeline and strategy, and have outlined a plan on how to support quota for that quarter
- Train at least five customers’ security staff on how to properly operate and staff the Evolv products
- Confidently lead proof of concepts, demos or pilots for opportunities in various verticals
- Have conducted a site surveys and developed a concept of operations plans for at least one 2-5 system deal
- Be excited about taking on more responsibility over time
- By the end of your first year, you will:
- Have a complete understanding of the regional sales team’s pipeline for that quarter and be actively contributing to all deals within your sub-region
- Have led proofs of concept, demos and pilots in most or even all major verticals, including sports & entertainment, healthcare, and schools
- Have led 2-4 complex deployments at strategic customers such as sports stadiums, large school districts and regional healthcare networks
- You will be joining the Technical Sales and Solutions team and will be supporting our East Sales Region. The team is comprised of 12+ engineers and one Program Director and sits within the Revenue organization. This role reports to the East Staff Solutions Engineer Team Lead
- The team culture is one based on building trust and collaboration, with a commitment to ongoing development through Evolv’s core values of kindness, authenticity, courage, drive and fun!
Our take
Security screening systems are essential within venues such as concert halls, schools, and workplaces, but there are several problems with existing solutions. For example, lengthy queues and physically intimidating security checkpoints can taint visitor experiences, as well as cause congestion due to their inefficiencies.
Evolv Technology develops AI-driven screening systems, aiming to remove the tension, intimidation, and friction associated with security screening. It does this with a smart touchless screening sensor for weapon detection called Evolve Edge, in addition to an all-in-one venue security analytics platform called Evolv Express.
Whilst the company does face competition from similar security solutions at high-risk locations such as airports, its ability to serve a wide range of venues helps it stand out. It is no doubt Evolv has the ability to make spaces safer, though its past claims it made them "weapon-free" was challenged by a recent failure of its system to detect knives. It does, however, continue to innovate on its offering, and remains an attractive option in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$30m
SERIES C
Oct 2019
$24m
SERIES C
Total funding: $106.4m
Company benefits
- Equity
- Flexible work environment
- Unique culture
- Medical and dental insurance
- 401(k) plan
- Unlimited vacation policy
- Quarterly budget to spend on the perks that are most meaningful to you
Company HQ
Waltham, MA
Leadership
Anil Chitkara
(Chief Growth Officer)Experience as Vice President of PTC. Was also Senior Vice President of Market Development for Oco from 2007 to 2011.
Michael Ellenbogen
(Chief Innovation Officer)Experience as Vice President of Product and Business Development for Vivid Technologies. Was CEO and Founder of Reveal Imaging Technologies from 2003 to 2011.
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