UX Research Lead, Palta
Health & wellbeing tech
Job no longer available
Health & wellbeing tech
21-100 employees
Job no longer available
21-100 employees
Company mission
To create a global positive impact.
Role
Who you are
- 5+ years of experience leading research teams, with a proven track record of driving cross-functional research initiatives in digital health, AI, consumer technology, or related fields
- Strong expertise in both qualitative and quantitative research methods, with a focus on behavior change, user experience, and personalized interventions
- Experience working with product, marketing, and growth teams to turn research insights into actionable strategies that drive both user retention and acquisition
- Demonstrated success in translating research into impactful decisions that improve user engagement, product outcomes, and business growth
- Familiarity with AI, machine learning, and digital health technologies, especially in the context of personalized user experiences and behavior change
What the job involves
- As the lead researcher, you will be responsible for leading the research function at Simple, driving insights that influence critical business decisions across product development, growth marketing, and overall strategy
- This is a highly cross-functional role that will help democratize research across the entire company, ensuring that data and insights are fully integrated into every decision-making process
- Proactively Understand Current and Future Customers: You will lead initiatives to gather deep insights into both current customer behaviors and future customer needs. Your research will ensure the business stays ahead of evolving trends by providing valuable, data-driven insights that shape product strategy, marketing, and growth efforts
- Democratize Research Across the Business: One of your key goals will be to make research accessible across all teams, fostering a culture of data-driven decision-making. You will empower cross-functional teams, including product, growth, and marketing, to use research effectively in their respective areas, ensuring all decisions are rooted in a solid understanding of customer insights
- Ensure Speed and Quality in Research Delivery: You will be responsible for maintaining high standards in both the speed and quality of research. Implement processes to ensure that research outputs are delivered in a timely manner while maintaining the rigor necessary to produce meaningful and actionable insights
- Identify Trends and Evaluate the Impact of Decisions: You will lead research initiatives that assess how past decisions have impacted the business and evaluate future trends in the health and wellness space. Your work will inform strategic choices that drive long-term success, ensuring the business stays at the forefront of industry developments
- Lead and Manage the Research Team: As research lead, you will oversee the research team’s roadmap and manage projects from concept to completion. You will lead the team, ensuring alignment with company objectives, and mentor team members to help them grow and excel in their roles
- Analyze Key Metrics (NPS, CSAT, etc.) You will oversee the analysis of key customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT), and introduce new metrics as needed along with the product team
Application process
- Application review process:
- CV Review
- HR Screening
- Hiring manager Interview
- Take Home Research Task
- Cultural Fit Interview
Salary benchmarks
Our take
Every year, millions of people around the world suffer due to preventable diseases and health conditions. Palta aims to ease this problem by making apps that empower people to be more health aware.
Since its founding, Palta has launched a number of apps and products. It owes much of its success to this diversity of products, which all serve specific demographics and needs, including apps focused on women's health and on personal fitness. It further differentiates itself from its competition through its innovative AI, which offers users a personalised healthcare experience.
The personal wellbeing market is fiercely competitive, and growing more so each year. Palta's products now serve over 100 million users worldwide which, combined with its impressive funding rounds, acts as a clear testament to the company's value and potential.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2021
$100m
SERIES B
Jul 2020
$24.9m
SERIES A
Total funding: $139m
Company benefits
- Passionate and highly skilled international team
- Palta is a large and rapidly growing Health&Fitness tech holding with proven track record of developing great products
- Equity for each team member with clear 'exit strategy'
- Market level comp
- Work-life balance to suit everyone: flexible working hours, remote-friendly approach, loyal sick leave policy
Company HQ
St Katharine's & Wapping, London, UK
Leadership
Yuri Gurski
(CEO & Board Member)Previously co-founded publishing houses IDEAnomix and IDEAnomix Digital. Is Founder and President of Flo Health.
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