Senior Software Engineer, Hims & Hers
Customer Retention
$170-200k
+ Equity & Employee Stock Purchase Program
More information about location
Multi-specialty telehealth platform
Be an early applicant
Multi-specialty telehealth platform
1001+ employees
Be an early applicant
$170-200k
+ Equity & Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- 7+ years as a software engineer, shipping production code
- 3+ years of experience with back end distributed system design, development and delivery, preferably in an eCommerce environment
- 3+ years of experience with microservice architectures
- Bachelor’s or higher in Computer Science or equivalent professional experience
- The ideal candidate for this role has deep E-commerce experience
- Proven experience in building scalable web applications and services, preferably in a cloud environment
- Proficiency in web and mobile front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL) and back-end technologies (Node.js, Redis, Kotlin)
- The ideal candidate has strong experience developing React Native applications for iOS and Android
- Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS
- Excellent problem-solving skills and the ability to think critically and strategically
- Experience with agile software development and delivery methodology
- Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests
- Experience with Relational Databases, PostgreSQL preferred
- Strong communication and collaboration skills, with the ability to work effectively within and across teams
- Capable of prioritizing multiple projects in order to meet goals without management oversight
What the job involves
- Hims & Hers is on a mission to empower people to live healthier lives. Our Customer organization plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction
- As a Sr. Software Engineer in our Customer Retention group, you will be a key technical leader responsible for designing and implementing scalable, high-performance solutions across both front-end and back-end systems
- You will collaborate with cross-functional teams to drive architectural decisions, mentor engineers, and influence the direction of our platform
- Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience
- Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards
- Advocate your team’s technical needs and priorities within the broader engineering organization
- Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments
- Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience
- Work closely with other engineering teams to ensure seamless integration and communication across systems and services
- Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance
- Break down complex projects into clear, actionable tasks to drive successful outcomes
- Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance
- Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools
- Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts
- Create and maintain technical documentation for architecture and development processes
- Conduct code reviews and contribute to knowledge-sharing initiatives within the team
- Identify performance bottlenecks and propose enhancements to optimize system performance and reliability
- Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform
- Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers
- Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. The recent launch of an app has helped it grow significantly too. Further, its focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumizing shampoos. Altogether, these moves put the brand in a good position for long-term growth as it looks to scale and evolve even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
- Generous PTO: Take the time you need, when you need it - including generous parental leave
- Retirement planning: Take advantage of our 401(k) plan including contribution matching
- Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
- Robust compensation: We offer competitive salary bands and stock options
- Employee discount: Employees can take advantage of product discounts
- Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
- Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(Founder & CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Jack Abraham
(Co-Founder & Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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