Senior Manager, Data Science Management, ServiceNow
$197.8-346.2k
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$197.8-346.2k
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Experience building highly scalable solutions for real-time analysis and reporting for multi-terabyte data sets using technologies like: Impala, Hive, HBase, Spark and Hadoop environment in general
- Solid hands on experience with SQL, python and spark
- In depth knowledge of data Science & Machine Learning Methodologies
- Experience working with real time large time series data pipelines
- Experience with anomaly detection, alerting and monitoring strategies and implementations
- Statistics and Mathematical Modeling experience
- Ideal candidate is highly motivated, self-driven and flexible
- Ability to learn quickly in a fast-paced environment
- Proven experience managing/leading geographically distributed teams
- Excellent written and verbal communication skills
- 15+ years of overall data science or data analytics experience with 5+ years in management positions
What the job involves
- Staff, mentor, manage and retain top talent
- Lead our data science and data analytics teams
- Work with product managers on data analytics and machine learning road map
- Manage and execute against project plans and delivery commitments, including day-to-day activities within an Agile/Scrum environment
- Support and troubleshoot analytics operations in commercial and regulated markets
- Support urgent report requests when needed by the business
- Work on in house data analytic products such as anomaly detection framework, monitoring
- Exploratory data analysis to identify opportunities
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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