Lead Partnerships Manager, Parloa
$130-200k
Conversational AI platform
Open for applications
Conversational AI platform
201-500 employees
Open for applications
$130-200k
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- Bachelor's degree in business, marketing, or a related field
- 7+ years of experience in partnerships management experience required
- Strong analytical skills with experience using data to make informed decisions
- Excellent relationship-building, communication, and negotiation skills
- Proven track record of driving business growth and achieving results
- A strong technical affinity and a solid understanding of technology trends and innovations
- Demonstrated ability to manage complex projects and work collaboratively with cross-functional teams
What the job involves
- As our Lead Partnerships Manager, your primary mission and focus revolves around crafting and cultivating impactful relationships with regional and global system integrators to drive substantial revenue growth
- By leveraging your expertise you will proactively identify and engage with potential partners, showcasing the Parloa value proposition and the mutually beneficial opportunities our collaboration can unlock
- You will also contribute to the successful implementation of the Parloa Partner Program in the US, ensuring our partnerships align with our business goals and priorities
- Working hand-in-hand with cross-functional teams across regions – from sales and marketing to technical experts – you'll ensure a seamless integration of partner initiatives into our overarching strategy
- Develop and execute a long-term vision and strategy for the relevant services parrtners
- Identify, recruit and qualify potential new partners and determine the best program fit for them
- Build and maintain strong relationships with partners, including regular communication and engagement
- Leverage your existing executive network and c-level contacts in the partnership ecosystem to drive successful partnerships
- Analyze data and metrics to measure program success, identify trends, and optimize program performance
- Manage complex projects, including developing and executing plans, tracking progress, and managing timelines
- Collaborate cross-functionally with internal teams (sales, marketing, product, etc.) to drive partner success
- Stay up-to-date with industry trends and best practices to continuously improve the partner program
- Collaborate with legal teams to negotiate and finalize partnership agreements and contracts
Application process
- Recruiter video call
- Hiring Manager Interview
- Technical Challenge Interview
- Meeting the team
- Founder interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2024
$64.9m
SERIES B
Mar 2023
$21.1m
SERIES A
Total funding: $90.2m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company values
- We are customer-obsessed - For us, our customers always come first. Our AI solution is designed to create the highest value for the businesses we work with. At the same time, our team puts a lot of heart and soul into making our customers successful, building close relationships on our joint journey
- We are partner-focused - We think of our partners as part of the Parloa Team. Together with them, we are putting the customer at the center and realizing our vision of creating smooth conversations with the help of AI. We live and breathe partnerships and understand that we’re simply better together!
- We love humans and technology - At Parloa, we love to build relationships and enjoy getting to know the people behind the companies we work with. We are equally excited about the possibilities technology offers to revolutionize how companies talk to their customers – through people and AI, combining the best of both worlds
Company HQ
Prenzlauer Berg, Berlin, Germany
Articles
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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