Commercial Lead, HomeTouch

Sales & Growth

Salary not provided

+ Performance related bonuses

Hubspot

Mid and Senior level

London

Remote from UK

More information about location

Home-care marketplace

Be an early applicant

Home-care marketplace

21-100 employees

HealthcareB2CB2BMarketplaceSharing EconomyAge-techWellbeing

Be an early applicant

Salary not provided

+ Performance related bonuses

Hubspot

Mid and Senior level

London

Remote from UK

More information about location

21-100 employees

HealthcareB2CB2BMarketplaceSharing EconomyAge-techWellbeing

Company mission

To empower everyone to be able to live safely, independently, and with dignity in an environment that they are familiar with.

Job

Company

Role

Who you are

Strong sales, commercial or business development experience, ideally within private-pay care, live-in care, domiciliary care or private healthcare
A proven track record of hitting targets and improving commercial performance
Experience managing or coaching sales teams
Strong consultative selling skills and the ability to build trust in a high-stakes customer environment
Experience with CRM, pipeline management and data-led decision making
Evidence of progression and readiness to take on broader commercial responsibility
A builder's mindset - you're comfortable challenging existing processes and making things better
DBS: This role may require an enhanced DBS check

What the job involves

We're looking for a Commercial Lead - Sales & Growth to own commercial performance across Hometouch. Sitting at SMT level, you'll lead the sales team and take ownership!
We're looking for a Commercial Lead - Sales & Growth to own commercial performance across Hometouch
Sitting at SMT level, you'll lead the sales team and take ownership of conversion, pipeline performance, partner-generated growth and the systems and processes that turn enquiries into successful care placements
This is a hands-on role with clear commercial accountability, where you'll have the opportunity to make a measurable impact on conversion, pipeline and growth
Own sales performance, targets, forecasting and pipeline across Hometouch
Lead, coach and develop the sales team, improving conversion, call quality and follow-up
Identify and fix opportunities across the customer journey from enquiry to placement
Work closely with Partnerships to grow referral channels across healthcare, legal, financial and professional networks
Own HubSpot reporting and CRM discipline
Use data to identify opportunities and drive measurable improvements
Bring greater structure, consistency and commercial focus to the function
Report into SMT with clear, numbers-led performance updates

Salary benchmarks

Our take

Although most people would prefer to remain in their own homes in their old age, it can prove unfeasible, with high agency fees and low flexibility on options, making a care home the only option. HomeTouch, a marketplace for carers and those seeking live-in care, exists to disrupt the agency model and make it possible for people to receive care at home for as long as possible.

The marketplace model has many advantages over the standard agency model: carers can set their requirements for pay and conditions, whilst clients can select carers who meet their needs. Without high agency fees, pay for carers is higher, and costs are lower. The main competition for HomeTouch is the UK’s care home sector, which can offer lower prices, but the savings in care and housing-associated costs provided by HomeTouch will, in many cases, give it an edge.

Hometouch covers over a thousand families UK-wide, giving it ample room to grow in a market of over 800,000 potential clients. With a growing demand for better aged care and better conditions for carers, it is in an excellent position to grow into a significant business.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

6% employee growth in 12 months

Glassdoor (4)

Trustpilot (4.5)

Company

Funding (last 2 of 5 rounds)

Mar 2017

$0.2m

EARLY VC

Jul 2016

$1m

SEED

Total funding: $2.1m

Company benefits

Family Friendly
Supportive Team
Flexible Working
25 Days Holiday
Regular team events both from home and in office

Company HQ

Farringdon, London, UK

Leadership

Jamie Wilson

(Founder & CEO)

Previously a Dementia Psychiatrist with the NHS. Before that, they were a Platform Director at SharpBrains.

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