Senior Program Manager, eBay
Stores & Social
Leading online marketplace
Posted today
Leading online marketplace
1001+ employees
Posted today
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Bachelor’s degree in Business, Engineering, Computer Science or equivalent. 10+ years of working experience with partners within Program/Product/Engineering/Sales/Ops organizations. Minimum 5+ years’ operating as a project/program manager in a product and tech environment
- Proven technical background, allowing you to lead conversations and workflows with engineering teams
- Solid experience working in an end to end, cross functional environment with engineering, design, product, sales, ops, and project management counterparts to deliver products/services
- Capability of leading through influence, negotiation and information management and remaining execution focused; holding stakeholders accountable to greater goals regardless of level of seniority
- Ability to operate independently with very little to no guidance, showing initiative even under unfamiliar or ambiguous circumstances. Ability to work well as a member of a global and highly integrated team composed of both technical and non-technical members
- Willingness to be hands-on and do whatever is vital; while also training others on the team where additive to project success (ownership/apprenticeship mentality)
- Being clear and concise in both verbal and written communications including presentations (e.g., functional/technical specifications, status reports, etc.)
- Demonstrated track record of leading large-scale projects in a product environment from conception through completion Knowledge of Agile development practices and tools; prior experience with Lean and/or Six Sigma analytical techniques
- Strong and positive culture, ethics and values, eager to show curiosity and learn from others
- Ideally, proficient in tools such as Airtable, Jira, and Google Suite
- The ideal candidate will have some Ads and/or E-commerce experience
What the job involves
- We are looking for a Senior Program Manager to join one of the fastest growing teams at eBay
- Your focus will be on crafting a strategy, leading and managing a complex program within our Advertising organization, ensuring the delivery of ambitious roadmaps from inception to implementation
- You’ll get to partner with stakeholders horizontally and vertically within the organization - across product managers, engineers & technical leads, product marketing managers, sales and operations
- The focus of this role will be on our Stores & Social product
- You will be working in a startup-like environment, working with multiple stakeholders on a strategy and vision that will then need to be executed properly
- Act as a true leader and owner of your program by setting a strategy for the short and long-term success of the organization, ensuring optimal customer satisfaction
- Influence, negotiate, unblock and make key decisions that will lead the teams to hit their targets
- Analyze, understand and take next steps based on your program's metrics and competitive landscape
- Anticipate, assess and manage issues and risks independently; perform as needed root cause analysis and recommend mitigation plans
- Lead quarterly and annual planning processes to ensure your program’s roadmap is successful. Lead key operating rhythms within the advertising team and between partner teams; improve processes and help solve partner concerns, even through ambiguity
- Balance trade-offs between business needs with technical constraints; gaining consensus across partners along the way. Communicate and collaborate effectively, at all levels, including executive updates and presentations, and program documentation and tracking
- Level up the organization through strong program management standards
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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