Senior Business Process Analyst, Egnyte
Revenue Operations
$95-130k
AI-powered content cloud
Open for applications
AI-powered content cloud
1001+ employees
Open for applications
$95-130k
1001+ employees
Company mission
To enable organizations of all sizes to unlock their content's full potential - efficiently, securely, and responsibly
Role
Who you are
- 5 to 7 years in business process analysis, business systems analysis, or revenue/sales operations
- Direct experience with Lead-to-Cash processes, from lead capture and qualification through deal structuring, billing, and provisioning. You have lived inside the messy middle of how SaaS revenue actually gets processed
- Salesforce fluency at the analyst or power-user level. You can write requirements an admin can build from, even if you are not an admin yourself
- Working knowledge of Lucid chart, Miro, Visio, or comparable process documentation tools
- Strong written communication. You can produce requirements document a developer can act on without follow-up meetings
- Diplomatic directness. You can ask hard questions about why something is done a certain way, and propose change, without making people defensive
- Experience supporting MSP, VAR, or other partner-sold motions
- Exposure to subscription, usage-based, or hybrid billing models
- Familiarity with integration platforms such as Boomi or Celigo
- Formal process methodology background (Lean Six Sigma, BPMN, or similar)
- Location: Hybrid (for candidates within 50 miles radius of an office) or Remote (for candidates outside that range)
What the job involves
- Revenue Operations at Egnyte is the connective tissue between Marketing, Sales, Finance, Engineering, and the systems that run the business
- We are looking for a Senior Business Process Analyst to lead end-to-end process work across our Lead-to-Cash journey, partnering with stakeholders across the company to turn manual, undocumented work into systematic, scalable processes
- This is a senior individual contributor role reporting directly to the Head of Revenue Operations
- The work is process archaeology: sitting with operators, learning how the work actually gets done, and turning what you learn into documented workflows, requirements, and systems improvements
- You will not be writing reports about process
- You will be changing it
- Map current-state workflows across the Lead-to-Cash journey end to end. Document every manual step, decision point, and exception rule that lives in people’s heads today
- Partner with Marketing, Sales, Finance, Engineering, and other stakeholders to identify automation and systems improvement opportunities. Own the requirements documentation that hands off cleanly to Salesforce admins, IT, and engineering
- Work alongside operational leaders across the revenue lifecycle to prioritize improvements and track execution. Be the person they trust to turn ideas into actionable specs
- Build and maintain a process documentation library: SOPs, swimlane diagrams, and exception registers that turn tribal knowledge into institutional knowledge
- Translate between business and technical teams. Take “this is how we do it” and turn it into “this is what the system needs to do.”
- Track and report on process health: manual touchpoints, error rates, cycle time, and downstream quality. Make the invisible visible
Our take
Cloud-based solutions for data management, security and GDPR compliance are increasingly important to the management of tech businesses. However, the tools available are modular and result in systems becoming complicated and time-consuming to use effectively.
Egnyte provides an integrated solution for GRDP compliance and data security. The startup reduces the likelihood of digital threats whilst maximizing efficiency for data management and compliance. Its software can locate, secure and lock down data to ensure security and compliance are taken care of within a single software package.
The company originally focused on data management, offering compliance and security as optional add-ons. However, due to the increasing complexity of data regulations, Egnyte switched to a more unified approach. The company is held in high regard, within an industry set to soar in value over the coming years.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2018
$75m
GROWTH EQUITY VC
Dec 2013
$29.5m
SERIES D
Total funding: $137.5m
Company benefits
- Company equity depending on role and level
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) Retirement Plan (Traditional and Roth)
- Health Savings Account (HSA) and Employee Assistance Program (EAP)
- Paid Maternal, Paternal, and Adoption Leave to help you grow your family
- Modern and collaborative offices
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
Company HQ
Mountain View, CA
Leadership
Vineet Jain
(CEO & Co-founder)Prior to Egnyte, they founded and successfully built Valdero. They have held a rich variety of Senior Operational positions at KPMG and Bechtel.
Rajesh Ram
(Chief growth Officer & Co-Founder)Held executive roles within Egnyte's Product Management and Engineering functions. Their strength in defining, delivering and supporting software solutions was developed while at Oracle, KPMG consulting and Valdero Corporation.
Amrit Jassal
(CTO & Co-Founder)An Official Member of the Forbes Technology Council, they have extensive experience in building large-scale, highly available systems all over the world. In the past, they have deployed such systems at Cisco, Fujistu and Sun Microsystems. Prior to Egnyte, they served as the CTO of Valdero.
Kris Lahiri
(Chief Security Officer & Co-Founder)Prior to Egnyte, they spent many years in the design and deployment of large-scale infrastructures for Fortune 100 customers of Valdero and KPMG Consulting.
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