DevOps Engineer, Zoom
$87.6-186k
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$87.6-186k
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Bring 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE)
- Have knowledge of CI/CD tools and integration
- Demonstrate experience scripting languages such as Bash, Python, Groovy
- Able to do configuration and deployment management using tools such as Terraform, Ansible, Jenkins
- Have expertise with containerization: Kubernetes, AWS EKS, Docker
- Have analytical and troubleshooting skills
- Be willing to learn, be proactive, and think creatively
What the job involves
- Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and experience supporting critical, high visibility applications
- Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring strategies, they guarantee the stability and security of these platforms, allowing millions of users worldwide to connect effortlessly
- Designing and implementing zero-downtime solutions for highly available services (99.999%)
- Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions
- Diagnosing and resolving complex production issues, including performance and functional challenges
- Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability
- Administrating monitoring tools and infrastructure. Providing troubleshooting support for outages across systems and Zoom backend services
- Developing and implementing CI/CD pipelines to streamline production deployments and configurations
- Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments
- Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes
Application process
- End Date: January 16, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
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