Employee Benefits Manager, Amazon

• Qualified candidates need to have industry experience in managing multi-country benefit programs and in leading teams
• The ideal candidate is highly organized, analytical, works effectively with internal and external contacts, has proven abilities to manage multiple critical projects concurrently through to successful completion, and enjoys the challenges of developing and improving programs and service delivery in a highly dynamic environment
• Bachelor’s degree in Business, Finance, HR, or related field
• Proven experience managing multi-country benefits programs
• Deep knowledge of benefit design and administration, including healthcare, pensions, payroll integration, and tax implications
• Experience leading teams and managing large-scale projects from design through execution
• Language proficiency in French and English (C1 CEFR)

Desirable

• This role will be focused on the strategy and delivery of benefits for France, data mining, and AI resources development to enhance our employees’ experience, and will partner extensively with internal stakeholders and external partners on the strategy, design and delivery of employee benefits
• Strategic Benefit Management and Design - this position will be responsible for country benefit plans (statutory requirements and typical market practices) and developing benefit program proposals for your countries that align to Amazon’s Global Benefits Strategy. You will be responsible for creating and executing a strategic roadmap across all benefit pillars. They handle both tactical and strategic aspects, managing large programs and the lifecycle of complex initiatives
• Implementation - you will be responsible for all implementation activities of approved benefit programs, including selection and setup of benefit providers, creating project plans, assembling resources, and developing and documenting processes and policies through stabilization period
• Governance - ensuring programs align to Amazon’s benefit philosophy and meet local regulatory requirements (including liaising with works councils). This also includes monitoring costs, financial impact, future funding requirements, competitiveness of package, ensuring adherence with regulatory, legal and best practice approaches
• Business Acumen & Program Management: An L6 BM applies deep industry knowledge to develop program/process designs with minimal direction, writing documents and presenting recommendations. They provide consultation and subject matter expertise to influence business leaders. They partner with internal and external business partners to research, provide input, and make recommendations on program guidelines and policies. They manage senior-level escalations to resolution, enhance programs, and drive policy changes to meet employee and business needs. They share budgeting responsibilities with business and finance partners, conducting ongoing business analysis to deliver cost-efficient programs
• Consulting – become a trusted advisor to Amazon Health Benefits team, Financial Wellbeing, local HR, payroll and our vendors to ensure high quality delivery of all benefit programs and initiatives
• Communication and Influence - Communicates the value of new or existing benefits programs and provides recommendations for different design changes that will enhance our employee’s quality of life and influence leaders and stakeholders to get buy-in and approvals
• Ambiguity and Complexity: A L6 BM works independently with limited guidance, navigating through ambiguity where business problems may not be well-defined. Their impact is significant supporting organization goals and program-related metrics. They drive detailed discussions and high-level alignment, exercising clear verbal and written communication. They are trusted to present decisions to leaders up to three tiers above their level and communicate across diverse areas (such as legal, compliance, employment relations and finance, etc.)
• Vendor management – recommends standards for vendor performance. Maintains vendor performance by identifying and monitoring performance issues and ensures resolutions
• Identify pain points in current benefits programs that could be improved with AI
• Develop a vision for how AI can enhance outcomes like engagement, cost-efficiency, or wellness