DR Solutions Architect, Ekco

• This is a high-impact leadership role designed for an individual who can bridge the gap between complex technical architecture and strategic service excellence
• Experience: 5+ years of experience in IT Backup and Disaster Recovery, preferably within an MSP or mission-critical enterprise environment
• Technical Depth: Expert-level knowledge of Zerto, Veeam, Asigra, and Cloud-native recovery (Azure/AWS)
• Leadership: Proven track record of owning a technical service or product and driving it to a higher level of maturity
• Communication: The ability to translate "bits and bytes" into "business risk and resilience" for C-suite stakeholders
• Mindset: A process-oriented, "calm-under-pressure" approach to solving complex technical failures

Desirable

• As the DR Solutions Architect, you will be the primary custodian and visionary for Ekco’s Disaster Recovery as a Service (DRaaS) offering
• Your mission is to take our existing BDR capabilities and evolve them into a best-in-class, globally recognized service
• You will own the service lifecycle from maturing the technical roadmap and automation strategies to leading high-stakes failover executions and technical pre-sales for our largest global clients
• Strategic Service Ownership
• Service Maturation: Move the DRaaS offering from reactive support to a proactive, automated, and orchestrated service model
• Technical Roadmap: Identify and integrate emerging technologies (AI-driven recovery, automated testing) to ensure Ekco remains the market leader
• Brand Authority: Act as the "Face of DRaaS" for Ekco, participating in RFPs and high-level service reviews to instill absolute confidence in our customers
• Operational Excellence: Standardize global playbooks, ensuring that a recovery in the UK is as seamless and identical as one in the Netherlands or Ireland
• What you’ll be responsible for:
• Engineering & Architecture:
• Define and document detailed solution designs for diverse customer environments, ensuring high availability and data security
• Mastery of platform technologies including Zerto, Veeam, Cove, and Azure Site Recovery
• Optimize data replication, redundancy techniques, deduplication, and compression to maximize performance and cost-efficiency
• Testing Framework & Governance:
• Design and maintain a robust, repeatable DR testing framework
• Lead technical failover tests, tabletop exercises, and full-scale simulations
• Validate and guarantee Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for all tiered services
• Risk & Compliance:
• Conduct Business Impact Assessments (BIA) to identify critical services and IT dependencies
• Ensure all recovery testing and documentation align with relevant regulatory and industry standards (ISO 27001, SOC2, etc.)
• Maintain a central DR register and produce executive-level reporting for audit committees
• Leadership & Incident Command:
• Lead the technical response during real-world disaster events, acting as the "Incident Commander" for recovery operations
• Provide technical mentorship to junior and mid-level engineers, fostering a culture of "Recovery First" thinking
• Manage end-to-end delivery of complex DR/BC projects, defining scope, milestones, and resource requirements