Lead Product Designer, Cisco Meraki
IoT
$130.4-232.9k
+ Bonus
Cloud-based network platform
Open for applications
Cloud-based network platform
1001+ employees
Open for applications
$130.4-232.9k
+ Bonus
1001+ employees
Company mission
To simplify technology so passionate people can focus on their mission.
Role
Who you are
- 8+ years of professional experience designing and delivering products in cross-functional teams from strategy to delivery
- Experience designing for IoT devices, such as sensors or cameras
- Knowledge of the networking domain or experience in a related product or field is a plus
- Experience working on B2B enterprise products
- Aligned teams around customer-centered design decisions, using UX methodologies and tools (double-diamond, personas, journey-mapping, dual agile, lean ux, prototypes), and influenced adoption by those who aren’t familiar with strategic UX engagements
- A consistent track record of shipping large scale enterprise products
- Ability to see the bigger picture, while zooming in to rationalize and perfect the nuanced details
- Made complex problems and workflows feel simple and approachable
- Balanced strategic research and discovery with shipping often
- Led and mentored junior UX designers, encouraging a collaborative and innovative design culture within the team
What the job involves
- The IoT team is on a mission to transform our customers’ physical spaces through our cloud-managed smart sensors and cameras, creating an intelligent, resilient, secure, and sustainable workplace
- As a Design Lead, you’ll apply a range of skills including workshop facilitation, UI design and concept visualization to drive a user-centered approach
- As a partner to Product and Engineering leads, you’ll bring clarity through strong visual storytelling that influences strategy and aligns internal partners
- In this role, you will develop deep domain knowledge, product expertise, and an understanding of complex customer use cases
- You'll set a vision based on customer needs and collaborate with cross-functional teams to build iteratively
- Your affinity for collaboration and design thinking will guide you in crafting innovative solutions
- Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey
- Meraki believes the quality of our products is dependent on the quality of our teams
- We place a high value on nurturing the growth and development of everyone on our team
- We give and get feedback early and often, share what we know, and learn from each other
- Understand the user journeys across our various IoT user personas including IT professionals, building operations managers, and physical security staff
- Craft solutions to simplify everyday IoT use cases, identify key issues, conduct research, prototype, and produce high-fidelity visuals
- Through UX methodologies, drive early discovery work, using findings to craft short, mid, long-term delivery roadmaps, leading and designing with a team to bring it to life
- Earn trust with cross-functional partners by seeking out their points of view, collaborating regularly and invite them into research and co-creation with the team and customers. Advocate for prioritization of design-centered product enhancements grounded in research and analysis
- Present persuasively. Be able to tell the story of a project and build prototypes that precisely articulate design rationale
- Provide direction to and mentor designers; guide the team towards the most important customer needs, difficulties and opportunities
- Think beyond your team's goals and consider how your work affects others and how you can influence other teams’ work
- Influence the strategic vision and guide design of large, complex initiatives for a product, program or strategic effort of considerable size and scope
- Translate what may start as ambiguous business needs into clear customer focused solutions
- Facilitate workshops, sketching and prototyping sessions; build documentation and templates to empower others
Application process
- Please include a link to your online portfolio. Only those applications that include portfolios will be considered
Our take
Cisco Meraki, formed from the acquisition of Meraki by Cisco in 2012, is an industry-leading cloud-managed IT company. Its technology provides unified management of mobile devices, Macs, PCs, and entire networks, all from a centralised dashboard.
Originally founded in 2006, Meraki's transformation to Cisco Meraki allowed it to reach more than 2 million active networks, and over 7 million devices globally, on top of gaining the strength of Cisco’s resources. The company has kept pace with the rise of hybrid workforces and multi-cloud environments with its Secure Access Service Edge (SASE) offering, which bridges networking and security so that workers have seamless, secure access wherever they are working from.
Operating in a growing industry, there is plenty of opportunity for Cisco Meraki to expand its operations, and to further develop its offerings. The company supports a range of clients, encompassing roughly 75% of Fortune 500 companies, and including names such as Audi, Applebee's, and Colliers International.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2012
$40m
SERIES D
Feb 2011
$15m
SERIES C
Total funding: $80m
Company values
- Simplify everything - We simplify complex problems to make it easy for people to work with us and to work with each other.
- Care deeply - We care about what matters for our users, our partners and our colleagues. We focus on building meaningful relationships and creating great partnerships.
- Everybody in - We are a team that works as one toward our goals. We listen to each other, share ideas, and invite different opinions. Everybody is accepted and valued here.
- Be brave - We push boundaries and experiment. We learn from our experiences and failures and help each other grow. We have the grit to get the job done and we are never done getting better.
Company HQ
Mission Bay, San Francisco, CA
Articles
Leadership
Brett Hull
(Head of Engineering (Not Founder))Previously Research Associate and Postdoctoral Associate at MIT and Software Development Intern at Lawrence Livermore National Laboratory.
Salary benchmarks
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Diversity, Equity & Inclusion at Cisco Meraki
Jessica Gilbert (Head of Inclusion and Collaboration)
- We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
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