Social Content & Community Manager, KAYAK
$110-120k
+ Annual bonus
Office located in Cambridge, MA
Travel search engine
Open for applications
Travel search engine
1001+ employees
Open for applications
$110-120k
+ Annual bonus
Office located in Cambridge, MA
1001+ employees
Company mission
To help millions of travelers around the globe make confident travel decisions.
Role
Who you are
- If you know what works on social, can generate strong ideas, and execute them quickly and thoughtfully, we'd love to hear from you!
- A sharp editorial instinct for transforming information and ideas into compelling content. Whether it's a product launch, a travel trend, or a company announcement, you know how to find the hook that makes it land on social
- Experience in content production: You’re comfortable behind and in front of the camera, with an understanding of how to bring an idea from concept to a polished, publish-ready asset
- A demonstrable track record of developing unexpected and effective content ideas that people share organically, not just content that checks a box
- A strong, diverse portfolio of high performing social media work
- Deeply embedded in internet culture. Fluency in culture, trends, and using social media to fuel conversation
- Passionate and effective storyteller that can easily adapt ideas across social channels
- Experience engaging with audiences reactively and proactively in a way that feels natural and conversational
- Strong familiarity with in-app creator tools across social platforms and knowledge of video production tools (After Effects, Premiere Pro) and basic graphic design principles
What the job involves
- As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others
- We’re hiring a Social Content & Community Manager to join KAYAK’s North America marketing team and help transform our social presence
- You’ll partner with our internal teams to create platform-native content at scale, drive engagement, and build an active community
- This role reports to the Senior Manager, Social Strategy
- You'll own the social content creation process from ideation to execution, ensuring all content is anchored in our pillars and delivering against marketing objectives
- Develop fresh, innovative ideas for both day-to-day content and larger social-first campaigns
- Translate ideas into stories. Concept and produce content with a strong POV on which format serves which idea and channel best
- Adapt KAYAK's unique brand voice and positioning to feel at home on each platform
- Be a natural on camera: comfortable filming, presenting, and producing content yourself, while also knowing how to translate ideas into clear scripts and creative briefs for the wider team
- Foster community: engage with followers, respond to cultural moments, and build community in a way that feels conversational and unscripted across comments, DMs, the FYP, and Reddit
- Assist with monthly reporting and analytics to measure progress and optimize future content decisions
Our take
KAYAK is a travel agency and metasearch engine owned and operated by Booking Holdings. KAYAK processes over 6 billion queries across its platforms each year for travel information - as one of the world’s leading travel search engines, KAYAK searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages. It offers a variety of tools and features such as KAYAK trips, explore, and price forecast.
There’s been speculation over the years about online travel companies getting into the hotel business, and KAYAK is no exception. The company is expanding its hospitality offerings beyond its traditional hotel referral and booking services, but despite speculation through the 2020s, has stopped short of opening hotels under its own brand, preferring to partner with preexisting companies on their hotel tech.
Since being acquired by Booking Holdings, the global leader in online travel, in 2013, KAYAK has continued to expand and innovate, enhancing the travel experience for users all around the world. And now KAYAK manages a portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. With the aim to make it easier for everyone to experience the world - it now operates sites in more than 70 countries and territories.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Work flexibly: Our global flexible work policy lets our teams decide if they head into one of our offices or work from anywhere else
- Team-wide time off: Most of our team disconnects at the same time each year to recharge and reconnect
- Global volunteer week: Take VTO (Volunteer Time Off) to support the organizations and charitable efforts you believe in
- Wellness: We take care of each other - providing opportunities and spaces to live that work-life balance
- Resource groups: Our five ERGs are employee-led groups for underrepresented communities and their allies
- Career growth: We provide opportunities for our team to develop their skills – or learn new ones – on their own terms
Company HQ
East Side of Stamford, Stamford, CT
Leadership
Steve Hafner
(Co-Founder & CEO)Previously Board Member of Trulia, Blade and SeatGeek and currently an Executive at OpenTable.
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