Senior Manager of Order to Cash, Iterable
$113.5-170k
+ Equity
Growth marketing platform
Job no longer available
Growth marketing platform
501-1000 employees
Job no longer available
$113.5-170k
+ Equity
501-1000 employees
Company mission
Iterable's mission is to connect people with products that bring them joy.
Role
Who you are
- Experience with quote to cash systems including Salesforce, Workato, and NetSuite
- Combines the ability to “get into the weeds” and develop and implement best-in-class process strategies
- Strong understanding of billing models, including SaaS subscription, and usage/overages-based
- Understanding of basic GAAP accounting and ASC 606 principles
- Previous experience recommending and implementing process improvements
- Understanding of and experience with revenue recognition in software industry a plus
- Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously
- Ability to forecast issues and identify trends early, evaluate alternatives and implement comprehensive and innovative solutions
- Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer billing issues efficiently
- Proficient with Microsoft Office (Excel, Word, PowerPoint)
What the job involves
- In this role, you'll be essential to driving the efficiency and effectiveness of the Iterable Orders to Cash Operations. Reporting to the Director of Revenue Accounting
- You will help build and operate best in class, scalable order management, invoicing, usage billing and collections functions to support our rapid growth
- You will also have opportunities to play a pivotal role in system implementations and related ptimization projects
- This is an incredible opportunity to join a highly motivated, fun team poised for success
- Review and process customer order forms into ERP system to ensure accurate and timely billings
- Ensure compliance with applicable regulations and accounting standards (e.g., ASC 606 for revenue recognition)
- Collaborate with deals desk to ensure that contractual commercial terms are accurately represented in SFDC/CPQ and NetSuite
- Reinforce a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Deal Desk Operations and Senior Leadership
- Be a hands-on and versatile team player that can perform various tasks ranging from routine close procedures to ad-hoc projects
- Develop and report on key performance indicators (KPIs) such as team productivity, DSO, AR aging and process bottlenecks within collection and order-to-cash
- Manage the daily operations of the accounts receivable department, including invoicing, cash application, credit control, and dispute resolution
- Monitor and analyze the accounts receivable aging reports, identify and resolve any issues or discrepancies, and ensure compliance with the company's credit policies
- Serve as the primary contact for customers experiencing issues with billing and/or AR aging
- Prepare and review monthly and quarterly accounts receivable reports, reconciliations, and journal entries, and provide accurate and timely financial information to management
- Develop and implement strategies to improve the accounts receivable processes, systems, and controls, and ensure alignment with the company's goals and objectives
- Supervise, coach, and evaluate the performance of the accounts receivable staff, and provide guidance and training as needed
- Establish and maintain effective relationships with customers, sales, customer service, and other departments, and handle any escalated issues or inquiries
- Work closely with the Director of Revenue Accounting to drive execution of initiatives to support revenue growth and optimization
Our take
Iterable is a growth marketing platform that enables brands to create, execute and optimize cross-channel campaigns. The company aims to complement and support marketers in creating effective user engagement campaigns throughout the sales funnel, and across all channels.
The global omnichannel retail commerce platform market is expected to grow to $14.6 Billion by 2026. The opportunity within this sector has bought with it considerable competition for Iterable, including Punchh, RedPoint and 6Sense. Despite this, the company has firmly established a name for itself and now has over 800 customers (including DoorDash, Fender, Calm, Box, and Cars.com).
After raising significant funding in 2021 and a controversial change in leadership that same year, Iterable is investing in several sales-focused AI technologies in order to appeal to enterprise companies. According to the CEO, the company is gearing up for a possible initial public offering.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2021
$200m
SERIES E
Dec 2019
$60m
SERIES D
Total funding: $342.2m
Company benefits
- Paid parental leave
- Pension plan
- Medical, dental, vision, & life insurance
- Balance Day (First Friday off every month)
- Fertility & Adoption Assistance
- Flexible PTO
- Daily lunch allowance
- Monthly Employee Wellness allowance
- Quarterly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
Company values
- Trust - We act with integrity and operate as reliable sources of expertise for our clients, partners and those who rely on us to meet their goals.
- Growth Mindset - We proactively look for areas to improve ourselves and our work even as challenges or plateaus inevitably arise.
- Balance - We are human and encourage health, happiness and the presence of energized focus and flow in both our professional and personal lives.
- Humility - We practice self-improvement, empathy toward others and own up to mistakes to build accountability and strengthen relationships.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Andrew Boni
(CEO & Co-Founder)Previously Application Services Developer at Boston College for 3 years and Lead Web Developer at Kollaboration Boston for 9 months
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