Technology Systems Support Analyst, Cityblock Health
$90-106k
+ Equity Program
Healthcare for underserved communities
Open for applications
Healthcare for underserved communities
501-1000 employees
Open for applications
$90-106k
+ Equity Program
501-1000 employees
Company mission
To reduce costs, improve the experience and the quality of care, and transform the health of communities.
Role
Who you are
- 3-5 years of experience in backend support, system integrations, or technical operations, preferably in the health tech sector
- You have strong knowledge of electronic health record systems, CRM platforms, and scheduling tools
- You have proven experience with APIs, data integration, and automation tools
- You’re an excellent problem solver with great attention to detail
- You’re eager to collaborate with other teams with a focus on clear and effective communication
- You’re passionate about healthcare and how to provide better support to marginalized communities
What the job involves
- Provide technical support and maintenance for our EHR, CRM, scheduling platform, and other systems to ensure optimal performance and uptime
- Troubleshoot and resolve system issues, working collaboratively with internal teams (Product, Clinical, Reporting, Data Platform), and external vendors
- Support implementation of new tools and platforms with existing systems to enhance workflows and data connectivity
- Optimize system configurations to support business objectives and improve operational efficiency
- Provide strategic recommendations to vendor relationship managers for system enhancements and future technology investments
- Develop and maintain detailed documentation for system processes, integrations, and configurations
Our take
Cityblock Health partners with local health insurance providers and professional health practitioners to bring better healthcare to marginalized populations in the US with complex, unmet needs.
While there’s been a groundswell of startups in healthcare, and in particular the value based healthcare space, Cityblock Health sets itself apart through its focus on underserved communities in the US, rather than the wealthy. In doing so, it is helping to drive equity at a time when people need it most.
Its pulled in some serious funding and hasn't wasted a second putting it to work, rolling out its services in new cities and states across the US. And the company's set its sights on reaching 10M members by 2030, and its certainly moving with purpose to get there. Since 2021 funding, its rolled out its community-focused, value-based care model, opening new offices and locking in key partnerships to bring its vision to more people, faster.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2021
$400m
LATE VC
Mar 2021
$192m
SERIES C
Total funding: $915m
Company benefits
- Employee connectedness - Time to retreat and connect with teammates to shape our culture and set goals together
- Great health insurance - Comprehensive medical, mental health, dental, and vision coverage for employees and their families, including 12 free therapy or psychiatry sessions per year
- Financial savings - 401(k), HSA, FSA, and Commuter benefits to support you now and for the future
- Paid time off - Up to 9 weeks of paid time off, including vacation, sick & safe time, and holidays
- Parental leave - Up to 16 weeks of paid leave for new parents, and a flexible work culture for everyone, including parents
- Learning and development - Access to LinkedIn Learning and weekly professional development classes, with reimbursement for clinical CEUs
Company HQ
Dumbo, NY
Leadership
Toyin Ajayi
(Co-Founder & CEO)Board certified Physician. Served as President of Cityblock in 2017, becoming CEO in 2022. Previously served as Chief Medical Officer at Commonwealth Care Alliance (CCA), as well as Chief Health Officer at Sidewalk Labs.
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