Founding Deployment Operations Manager, GovWell
$70-90k
+ Equity/Stock Options
Modern software for local government
Open for applications
Modern software for local government
1-20 employees
Open for applications
$70-90k
+ Equity/Stock Options
1-20 employees
Company mission
To build modern software products to help government serve communities better.
Role
Who you are
- A superb executor with a strong attention to detail
- You have strong opinions about what makes software great
- A fast learner who can grasp new concepts quickly
- A creative thinker who enjoys coming up with new ideas, not just following the standard playbook
- You’d rather have a challenging adventure than “rest and vest.”
- You're motivated by having a positive impact in the world
- 0-3+ years work experience in roles that require rapid execution, excellent organization, and detail orientation. Roles may include, but are not limited to, management consulting, investment banking, and operational roles at startups
- Evidence of scrappiness and work ethic, a “whatever it takes” mentality
- Passion for our mission of making government more effective
- Strong alignment with our Core Values
What the job involves
- A mission-driven generalist to help us implement new GovWell customers and ensure their long-term success
- This role reports to Troy LeCaire, CEO and Co-Founder. You will work closely with our existing Customer Operations Manager Yoni Schoenberg, our Customer Success Team, and our Product/Engineering team
- Help cities and counties across the United States to serve their communities better with modern software
- GovWell is the primary workspace and system of record for our users - government staff use it 8 hours a day, 5 days a week. As of late 2024, 700,000+ citizens rely on GovWell to access government services
- Your work helping GovWell customers to be successful will directly impact efficiency and quality of government services for millions of citizens in the United States
- Your initial focus will be in two areas: 1) Working with our customer-facing Success team to implement new customers by creating workflows, digital forms, and automations in the GovWell product to streamline a wide variety of complex government processes. 2) helping provide live chat support to GovWell to customers and users through Intercom
- Make an impact in an underserved, but societally important industry
- We deserve effective, transparent government, but the overwhelming majority of cities and counties lack the modern software necessary to deliver it. GovWell is changing that
- Learn how to build a company from the ground up
- As one our first 25 employees, you’ll see the entire startup journey. If you want to build your own thing someday, there’s no better way to learn
- Influence our product roadmap
- You will use the GovWell product more than anyone else at the company, and interact closely with our users Our product/engineering team will rely on you to help them identify opportunities to improve
Our take
Govwell creates software for planning and zoning within local governments, simplifying processes and modernising citizen services. With the intention of improving transparency, it is helping all sizes of government serve its communities better.
What stands out about GovWell’s workflow and automation technology is the fact that its platform is customisable. Government sectors, councils and organisations operate their tech in varying ways, and so GovWell serves these varying needs by allowing flexibility of use within its platform. This is facilitated by no-code tools to improve adaptability.
Ultimately, the platform helps local governments complete tasks in a fraction of the time. It’s a breath of fresh air in the sector, which isn’t known for its innovations, and GovWell has been smart to target this niche. It will channel recent funding into expanding its team, enhancing product development and accelerating growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Aug 2024
$4.5m
SEED
Apr 2023
$1m
SEED
Total funding: $5.5m
Company benefits
- Equity / stock options
- Up to 100% premiums covered for medical, dental, and vision insurance
- Unlimited / flexible PTO
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Ben Cohen
(CTO)Previously Founder of Cohen Realty & Construction. Was also a Software Engineer at UiPath, Amazon and Uber.
Troy LeCaire
(CEO)Previously Chief of Staff for the CEO of RippleMatch. Was a Campaign Intern for Senator Russ Feingold, Legislative Intern for Senator Tammy Baldwin and Legal Intern at Froelich Law Offices.
Salary benchmarks
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