Compliance Manager, ONE

• 5 years + experience in insurance compliance, agency operations, or regulatory risk
• Active insurance producer license (Delaware required; multi-state preferred)
• Ability to qualify as Designated Responsible Licensed Producer (DRLP) under Delaware law
• Experience with insurance distribution, producer licensing, and carrier relationships
• Strong working knowledge of state insurance regulatory frameworks
• Strong ownership mindset with bias toward execution
• Ability to influence cross-functional stakeholders and enforce compliance standards
• Excellent analytical, project management, and communication skills
• Ability to translate regulatory requirements into operational controls

Desirable

• As Insurance Compliance Manager, you will serve as the architect and owner of OnePay’s insurance compliance function
• Your mandate is to design, implement, and continuously evolve a scalable compliance management system (CMS) that enables the business to develop and operate compliant insurance products while managing regulatory risk
• You will operate as a strategic partner to Product, Operations, and Legal—translating regulatory requirements into pragmatic, business-aligned frameworks that support growth without compromising compliance
• This role is accountable for establishing governance, defining standards, and embedding compliant practices across the insurance lifecycle (product design, distribution, servicing, and partner oversight)
• In parallel, you will serve as the Designated Responsible Licensed Producer (DRLP) for the Delaware-licensed insurance agency, with formal accountability for regulatory oversight, producer supervision, and adherence to state insurance requirements
• The DRLP responsibility is an extension of your broader ownership of the compliance function—not the primary focus of the role
• You will work closely with Operations, Servicing, Product, Legal, and external partners (including carriers and regulators). This role reports to the Compliance Governance Lead
• DRLP / Regulatory Accountability:
• Serving as the Designated Responsible Licensed Producer (DRLP) for the Delaware insurance agency
• Maintaining active producer license(s) with appropriate lines of authority
• Providing direct oversight of all insurance-related activities conducted under the entity license
• Acting as the primary regulatory point of accountability for state insurance departments
• Ensuring compliance with insurance statutes, regulations, and DOI guidance
• Regulatory change management
• Compliance training programs
• Regulatory Advisory & Product Support:
• Providing compliance guidance on insurance products, distribution models, and marketing practices
• Supporting new product launches and market expansions with regulatory analysis
• Reviewing producer conduct, disclosures, and sales practices for compliance risk
• Monitoring & Risk Management:
• Developing and monitoring KPIs and KRIs related to insurance compliance
• Conducting risk assessments across insurance operations
• Analyzing data to identify trends, control gaps, and emerging regulatory risks
• Policy, Controls & Governance:
• Developing and maintaining insurance-specific policies and procedures
• Implementing controls and testing frameworks aligned to regulatory expectations
• Supporting internal and external audits and regulatory exams
• Licensing & Producer Oversight:
• Overseeing individual producer licensing, appointments, and renewals across applicable states
• Ensuring all producers operate within their authorized lines of authority
• Establishing and maintaining producer supervision frameworks, including training and attestations
• Managing relationships and compliance requirements with carrier partners
• Compliance Management System (CMS):
• Assisting in the day-to-day oversight and enhancement of OnePay’s compliance management system (CMS)
• Developing and managing core compliance functions:
• Complaints management and remediation
• Issue management and corrective action tracking
• Additional duties as assigned

• Initial Interview with Talent Partner
• Technical or Hiring Manager Interview
• Team Interview
• Executive Interview
• Offer!