Senior UX Designer, Lloyds
Community of Practice Lead
£76.2-89.6k
+ An annual performance related bonus + Share schemes including free shares
More information about location
2+ days a week in office
Retail and commercial bank
Open for applications
Retail and commercial bank
1001+ employees
Open for applications
£76.2-89.6k
+ An annual performance related bonus + Share schemes including free shares
More information about location
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Visionary, with a deep passion for UX Design and Experience Design and a drive to push boundaries
- Inspiring, with the ability to rally teams and partners around ambitious goals
- Agile, comfortable navigating between strategic vision and hands-on delivery
- Collaborative, building agreement and momentum for new ideas and ways of working
- Data-driven, able to measure and communicate the value of our communities of practice
- Trusted, able to foster openness, challenge constructively, and champion a culture of inclusion and growth
- Proactive, organised, and energised by solving complex challenges at pace
- Exceptional communicator, able to share ideas and successes in compelling, engaging ways
What the job involves
- HOURS: 35 hours, full time
- Step into the driving seat of UX innovation as our UX Design Community of Practice Lead
- Here, you’ll help architect the future of UX at Lloyds Banking Group—setting the vision, pace, and ambition for how we design experiences that matter
- In partnership with Design Leadership, you’ll ignite a movement: transforming how we collaborate, create, and deliver impact at scale
- As a strategic force within the Design Delivery Practice, you’ll unite and inspire a vibrant community of UX designers
- Your influence will shape not just the craft, but the very culture of design at LBG—ensuring our teams are not only ready for the future, but actively defining it
- You’ll champion the integration of UX with Product, Engineering, and the wider BMX team, while forging connections with leading design and tech communities beyond our walls
- This is your opportunity to leave a legacy—building, growing, and defining what world-class UX looks like
- You’ll empower designers to push boundaries, experiment boldly, and deliver experiences that set new standards for the industry
- Our Community of Practice Lead roles are rotational, designed to ensure fresh leadership and expertise for the community on an ongoing basis
- We’ll support you to continue your journey in the business as a permanent Senior UX Designer after 1-2 years
- Setting the pace for the industry by scouting, piloting, and embedding groundbreaking UX trends, tools, and frameworks
- Acting as an inspiring leader and mentor, you’ll energise and elevate designers—cultivating a culture of continuous learning, experimentation, and bold thinking
- Orchestrating events, design sprints, and showcases that spark creativity, foster collaboration, and unite designers behind a shared mission
- Designing and delivering learning experiences that accelerate both technical mastery and leadership growth, opening new pathways for career progression
- Partnering with the Head of Design Delivery Practice and Senior Leadership to map our maturity journey and unlock new opportunities for growth across capability, culture, and craft
- Representing UX at the highest levels, influencing strategy and championing the voice of design at the Experience Design Leadership Team (DLT) and beyond
- Accelerating agility and excellence by delivering next-generation tools, frameworks, and processes that amplify our impact and set benchmarks for the industry
- Collaborating with Design Leadership to reinvent how we onboard, engage, and develop talent—ensuring every designer is inspired, supported, and aligned to our future vision
Application process
- End Date: November 15, 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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