Project Manager, Sona
£70-100k
+ Offers Equity
Customer travel across the UK
2 days a week in office
People Operating System for Frontline Teams
Be an early applicant
People Operating System for Frontline Teams
101-200 employees
Be an early applicant
£70-100k
+ Offers Equity
Customer travel across the UK
2 days a week in office
101-200 employees
Company mission
Solve the unique challenges of frontline work with technology that empowers every employee.
Role
Who you are
- Proven track record of delivering successful software implementation projects on time, within scope, and to budget
- Expertise in project management methodologies (e.g., PMP, Prince2) and tools
- Excellent communication skills, from crafting reports to engaging with senior stakeholders, including C-level executives
- Strong leadership to inspire collaboration and alignment without direct authority
- Strategic planning skills with a focus on balancing cost, scope, benefits, and risk
- Experienced in managing project risks with a business-focused approach
- You’re calm, focused, and results-driven under pressure and tight deadlines
- Confident presenter and skilled at managing time and priorities effectively
- Bonus - you’ve worked with Workforce Management software or large enterprise HR software, or worked in operations in Hospitality or Social Care
- Bonus - you’ve worked with customers in Social Care or Hospitality industries
What the job involves
- We are looking for a highly confident and motivated individual with a proven track-record of running enterprise software implementation projects
- You will be part of, and lead the coordination of, an Implementation Pod consisting of a Solutions Architect and a Product Specialist. Together, you and your colleagues will own a portfolio of enterprise implementations
- You will be responsible for running implementations of Sona’s products; from start to finish, ensuring delivery meets our scope commitments, budgets and timelines. You will work closely with customers across Social Care and Hospitality to understand their business, building strong partnerships and focus on delivery and experience at every turn
- While as a Sona Project Manager you will need to operate in a growing and therefore changing structure. You should be comfortable partnering with customer stakeholders at all levels alongside our Commercial, Product, and Customer functions while constantly pushing for clarity and communication
- Delivery of the overall project within specified timeline and on budget, to the highest level of quality
- Proactively manage project risks and mitigations, ensuring customers understand their deliverables and (where necessary) ensuring they’ve taken relevant mitigation actions
- Document and ensure Sona meets the deliverables within the agreed scope, managing change request processes to avoid scope creep
- Act as the primary advocate for the customer, overseeing the execution and completion of the implementation, managing the stakeholder expectations of the customer ensuring they are in line with the agreed scope
- Realising ACV associated with a customer’s contract at the earliest opportunity, without compromising quality, and maximising efficiency of each project
- Support Sona’s ‘Land and Expand’ approach by building strong relationships between Sona and our customers
- Ensure the Customer Leadership Team is aware of project status through weekly management calls in addition to following relevant escalation procedures when a project is at risk
- Produce project documentation in line with Sona’s standard processes and drive innovation where needed
- Coordination of associated vendors and internal delivery teams required for scope delivery and project success
- Take responsibility for overall progress and resource deployment, including initiating corrective actions where required
Salary benchmarks
Our take
80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.
By using its app, users can view and claim shifts, communicate with their colleagues, and book holidays. Moreover, Sona has additional modules for HR, Payroll, and Engagement, so customers can manage all of their people operations in one place, or integrate with their existing tools.
Sona is an early-stage startup, yet already counts big names across Social Care, Hospitality, and the Charities sector who have combined to book millions of shifts on the Sona platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Autonomy
"Sona strikes a good balance between giving me the trust and autonomy to do my best work, while being on hand to support and unblock me where..."
Funding (last 2 of 3 rounds)
May 2024
$27.5m
SERIES A
Mar 2022
$7m
SEED
Total funding: $36.7m
Company benefits
- 4.5 day standard working week
- Share options
- Remote first and flexible working
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
- Co-working space stipend (if you don't live in London)
- Quarterly all expenses paid team retreats
- The latest Macbook and equipment for your home office
- Professional development budget
- Unlimited free books
- Comprehensive health insurance via Bupa
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Ben Dixon
(Co-Founder & CTO)Previously Associate - Consulting at PWC and Software Engineer at Thorlabs. Also, Co-Founder & CTO at Catapult Ventures Limited for 6 years.
Oli Johnson
(Co-founder)Previously Associate at NEO Capital and Investment Manager at Baugur Group. Co-Founder at Catapult for 6 years.
Steffen Wulff Petersen
(Co-founder)Previously Investment Banker at Goldman Sachs for 2 years. Since then has been Co-Founder & Managing Director at Lazada Group and Co-Founder at Catapult.
Diversity, Equity & Inclusion at Sona
- Fully remote work and total control over your schedule means you can excel at Sona no matter where, when, or how you like to work. We also offer extended parental leave to everyone.
- We're partnered with the Women in Tech Forum, a membership platform dedicated to supporting and accelerating the careers of women. Optional memberships are available to all women and allies at Sona to access their wide range of events, masterclasses, articles, and more.
- Salary transparency across all of our job postings means your offer is based on your experience and interview performance, not your previous salary or your negotiating skills.
- We use structured interview processes and assessment criteria to remove as much bias from our process as possible
- We do all of our collaborative work in public channels, which means everyone gets a say and the recognition they deserve, and nobody's out of the loop.
Share this job
View 7 more jobs at Sona