Senior AI Solutions Engineer, IntelePeer
$140-150k
+Stock Options
Python
R
Java
Senior and Expert level
Miami
Remote from US
More information about location
AI-powered communications automation
Be an early applicant
AI-powered communications automation
201-500 employees
B2BArtificial IntelligenceSaaSAutomation
Be an early applicant
$140-150k
+Stock Options
Python
R
Java
Senior and Expert level
Miami
Remote from US
More information about location
201-500 employees
B2BArtificial IntelligenceSaaSAutomation
Company mission
To enable businesses to deliver truly delightful experiences.
Role
Who you are
- Bachelor's or master's degree in computer science, Engineering, Data Science, or related technical fields
- Proven experience as a solutions consultant, AI consultant, or related role, with a focus on AI-driven projects
- Strong understanding of artificial intelligence, machine learning, and deep learning concepts, algorithms, and tools
- Proficiency in programming languages is commonly used in AI development, such as Python, R, or Java
- Excellent analytical and problem-solving skills, with the ability to analyze complex data and translate it into actionable insights and solutions
- Outstanding communication and presentation skills, with the ability to communicate technical concepts to both technical and non-technical stakeholders
- Project management experience, with the ability to handle multiple projects simultaneously and deliver on time and within scope
- Customer-centric mindset with a strong focus on delivering value to clients through AI solutions
- Ability to work collaboratively in cross-functional teams and adapt to a fast-paced, agile work environment
- Willingness to travel occasionally for client meetings and industry events
- Sedentary work lifting no more than 10 pounds
- Occasional lifting, carrying, and standing
- Frequent hand/eye coordination to operate office equipment
- Vision sufficient to read computer screens, reports, and related department documents
- Dexterity to operate computer keyboards and other related office equipment
- Endurance sufficient to sit and work at a computer for extended periods of time
- Frequent speech communication and hearing
- Deep and broad knowledge of Conversational and Generative AI
- Superior presentation skills
- Willing and able to accommodate travel (30-40%)
- Outstanding verbal and written communication skills
- Organized, analytical and creative in approach to eliminate sales obstacles
- Positive, professional attitude
- Self-motivated and passionate about technology
What the job involves
- The Sr Solutions Ai Engineer is responsible for playing a critical role in understanding our clients' business challenges and requirements and leveraging your expertise in artificial intelligence to design and propose effective AI-driven solutions
- . You will collaborate with cross-functional teams, including sales, product, and software engineers, to deliver innovative AI solutions that drive innovation and create tangible value for our clients
- You will be the key technical resource during the sales process, collaborating with the sales team, and engaging with clients to showcase the value of our AI solutions
- Client Engagement: Engage with clients to understand their business objectives, challenges, and pain points. Conduct in-depth discovery sessions to gather requirements and define the scope of AI projects
- Solution Design: Design end-to-end automation solutions that align with clients' specific needs and objectives. Leverage your knowledge of AI algorithms, techniques, and frameworks to propose innovative and effective AI architectures
- Technical Consultation: Act as the primary technical advisor to clients, providing insights on AI best practices, potential use cases, and the feasibility of AI projects based on available data and resources
- Solution Presentations: Develop and deliver compelling presentations and demonstrations of AI solutions to clients. Effectively communicate the value proposition of proposed AI projects and address technical inquiries
- Proof of Concept (PoC) Development: Collaborate with data scientists and engineers to create AI prototypes and PoCs that showcase the capabilities and potential impact of proposed solutions
- Continuous Learning: Stay up to date with the latest advancements in AI technologies, industry trends, and best practices. Share your knowledge with the team and contribute to the development of AI-related assets and resources
- Cross-Functional Collaboration: Work closely with sales teams to support business development activities, including participating in pre-sales engagements and contributing to proposal development
- Client Relationship Management: Build and maintain strong relationships with clients, understanding their evolving needs, and identifying opportunities for future AI projects and engagements
- Quality Assurance: Ensure the quality and accuracy of AI solutions through rigorous testing, validation, and continuous improvement
- Technical Expertise: Develop a deep understanding of our AI products, machine learning algorithms, and AI-driven solutions. Stay up to date with the latest advancements in artificial intelligence and related technologies
- Sales Support: Partner with the sales team to identify potential clients and understand their unique requirements. Provide technical expertise to the sales team in positioning our AI solutions effectively
- Product Demonstrations: Conduct compelling and informative product demonstrations to showcase the capabilities and benefits of our AI offerings. Customize demonstrations to align with each client's industry and use cases
- Technical Consultation: Act as a trusted technical advisor during the sales process, answering clients' technical inquiries and providing expert insights on integrating AI solutions into their existing systems and workflows
- Training and Knowledge Sharing: Conduct training sessions and workshops for clients to ensure successful adoption and utilization of our AI products. Share best practices and insights into maximizing AI value
- Collaboration: Collaborate with the product development team to provide customer feedback and insights, contributing to the improvement and enhancement of our AI solutions
Our take
For businesses, AI automations has the potential to make processes more efficient and hence drive higher revenue. IntelePeer knows this and delivers AI agents to manage customer communications so that its clients can reduce costs, improve the customer experience and enhance ROI.
Capable of automating an impressive 90% of customer interactions, this comprehensive coverage is what allows IntelePeer to stand out. Its solutions are powered by generative AI and are suitable across many sectors such as healthcare, finance and retail.
In 2024, IntelePeer secured a huge growth investment co-led by Savant Growth LLC and VantagePoint Capital Partners. These funds are being used to support further expansion after already growing its business 100% year-over-year.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jul 2024
$70m
LATE VC
May 2021
$110m
CONVERTIBLE
Total funding: $252.1m
Company benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen
Company HQ
Dania Beach, FL
Leadership
Frank Fawzi
(President & CEO)Former CTO (Software/Integration Group) at ADC. Was also President and CEO at CommTech Corporation and a Consultant at AT&T.
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