Head of Business Operations, Snorkel AI
+ Equity
1+ day a week in office
The AI data research lab
Job no longer available
The AI data research lab
501-1000 employees
Job no longer available
+ Equity
1+ day a week in office
501-1000 employees
Company mission
To empower everyone to solve their most impactful problems through data-centric AI.
Role
Who you are
- This role requires a blend of strategic thinking, systems-level problem-solving, and a roll-up-your-sleeves bias for action—ideal for someone who thrives in ambiguity and loves building, scaling, and streamlining operations in a dynamic environment
- Bachelor’s degree in Business, Economics, Operations, or related field; MBA a plus
- 10+ years of experience in BizOps, strategy, consulting, or operations roles, ideally in a high-growth tech or AI company
- Demonstrated ability to build and run company operating cadences (OKRs, QBRs, strategic planning cycles)
- Exceptional problem solver with a structured approach to analysis, planning, and execution
- Strong understanding of SaaS or data/AI business models and the metrics that drive them
- Proven track record leading large cross-functional programs with ambiguous scope
- Skilled at synthesizing information, influencing without authority, and driving alignment across diverse stakeholders
- Highly collaborative, resourceful, and comfortable operating in a fast-paced, entrepreneurial environment
What the job involves
- Reporting directly to the CFO, the Head of Business Operations will be a trusted strategic operator responsible for driving cross-functional alignment, operational excellence, and execution across the company
- You will lead strategic cross-functional projects and programs, improve visibility into business performance, optimize processes, and ensure teams have the frameworks, insights, and structures needed to hit operational and strategic goals
- Own and run the company’s annual and quarterly planning strategic processes, including OKRs, Roadmaps, Long Range Plan, and driving cross-functional alignment
- Drive weekly, monthly, and quarterly business reviews to ensure transparency, accountability, and focus
- Partner with the CFO and executive team to define and operationalize company priorities
- Lead high-impact strategic initiatives that span multiple functions, ensuring clarity, structure, and measurable outcomes
- Build and maintain operational frameworks that help teams scale, including processes, playbooks, dashboards, and decision frameworks
- Partner closely with Product, Engineering, Sales, Solutions, and Marketing to streamline workflows and improve execution
- Stand up and maintain the company’s operating metrics, partnering with FP&A, RevOps, and Data teams to ensure reliable, actionable insights
- Create reporting that ties operational performance to business outcomes; identify risks, bottlenecks, and opportunities
- Support executive decision-making through structured analyses, recommendations, and scenario planning
- Evaluate and improve end-to-end business processes, including sales motions, customer delivery workflows, onboarding, product feedback loops, etc
- Partner with IT and systems owners to ensure tools and data infrastructure scale with growth
- Implement repeatable, automated processes that reduce friction and improve organizational clarity
- Build and shape a high-performing Business Operations function that can flex across strategic and tactical work
- Coach leaders and teams on operational excellence, planning discipline, and execution
- Serve as a connective tissue across the organization, ensuring information flows and teams remain aligned
Our take
Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.
Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.
The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. And recently, the company raised some serious funding which it plans to use to expand the company;'s engineering, research, and go-to-market efforts.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2025
$100m
SERIES D
Aug 2021
$85m
SERIES C
Total funding: $235m
Company benefits
- Health: Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.
- Wellness: All Snorkelers get a yearly wellness stipend to use on anything related to health and well-being.
- PTO and rest days: We provide unlimited personal time off so you can find your work-life balance. Plus, two company-wide rest days per quarter in addition to company holidays.
- One global team: From our headquarters in Redwood City, CA, to regional offices in San Francisco and New York, we work together as one global team.
- Events: Get to know your fellow Snorkelers outside of work! We host regular events and learning opportunities for our teams across our offices and virtually to connect, have fun, and grow.
- Family leave: Snorkel offers generous parental leave for both birthing and non-birthing parents based on eligibility.
Company HQ
Centennial, Redwood City, CA
Leadership
Alex Ratner
(Co-Founder & CEO)Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 14 more jobs at Snorkel AI