Customer Success Manager, Bizzabo
Customer Success
Event management software for B2B conferences
Open for applications
Event management software for B2B conferences
201-500 employees
Open for applications
201-500 employees
Company mission
To change the way the world does professional events.
Jump to section
Company mission
To change the way the world does professional events.
-44% employee growth in 12 months
Our take
Recent years have seen a big shift toward hybrid events, blending in-person and virtual events. The appeal is obvious: they're often more flexible and more cost-effective than traditional events. But they also come with new challenges, especially around keeping attendees engaged and helping them navigate busy agendas and unfamiliar venues. As expectations rise, even organizers are under more pressure to deliver personalized, seamless experiences at scale.
Bizzabo has evolved alongside this shift, in what began as a platform for managing event logistics (like websites, ticketing, networking), has grown into its Event Experience OS, a data-driven system designed to help organizers run events end-to-end. Its latest addition, Bizzy, is an AI-powered attendee "copilot" built into its mobile app. It acts as a personal concierge, giving attendees real-time, tailored answers about schedules, sessions, speakers, and even who to connect with, making large events feel much easier to navigate.
This move into AI-powered personalization shows where Bizzabo is heading next. Bizzy not only improves the attendee experience but also reduces pressure of event teams by handling common questions automatically. Combined with continued product development and strong industry recognition, it shows the company is doubling down on smarter, more personalized events.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Competitive Salaries
- Comprehensive Health Insurance
- Pension Plan
- Paid Vacation, Sick Time
- Team Events
Funding (last 2 of 13 rounds)
Dec 2020
$138m
SERIES E
Apr 2019
$27m
SERIES D
Total funding: $206m
This company has top investors
Leadership
Eran Ben-Shushan
(Co-Founder & CEO)They served as an Officer in the Israeli Air Force for over 8 years before working as CEO of Rosh-Pina Convention and a System Engineer for Elbit Systems. They left this role after 3 years to co-found Bizzabo, working as CEO since.
Alon Alroy
(Co-Founder, CMO & CCO)Having served as a Commander in the Israeli Air Force for almost 6 years, they worked as an Analyst for Plenum and COO of AYADR Investments for 5 years. They co-founded Bizzabo in December 2011.
Boaz Katz
(Co-Founder & CDO)Designed and defined airborne interfaces for helicopters while serving in the Israeli Air Force. Continued to lead innovative products as a leading product manager of a small elite team at Elbit System. Took part in the prestigious Sam Zell Entrepreneurship program at Reichman University and is the author of the book "I Wore Happiness".