Director of Deal Desk Strategy & Operations, Writer
$183.7-232.3k
+ Equity
2-3 days a week in office
AI writing assistant
Be an early applicant
AI writing assistant
201-500 employees
Be an early applicant
$183.7-232.3k
+ Equity
2-3 days a week in office
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- We are looking for a leader who embodies our company values of Connect, Challenge, and Own, and who is passionate about building a world-class deal desk organization
- Proven experience in a deal desk, sales operations, or revenue operations leadership role, preferably within a high-growth B2B SaaS environment
- A "player-coach" mindset with a demonstrated ability to lead and mentor a team while also directly contributing to hands-on operational work
- Deep expertise in structuring complex, multi-product deals, with a strong understanding of revenue recognition principles and commercial legal terms
- A problem-solving and strategic mindset, with the ability to navigate ambiguity and build new processes and functions from the ground up
- Excellent interpersonal and communication skills, with the ability to build consensus and act as a trusted advisor to senior leadership
- Extensive experience with Salesforce CPQ or other quote-to-cash systems
- A passion for creating an AI-driven operational powerhouse that drives business growth and a reputation for being a collaborative, high-impact leader
- Experience working with revenue recognition principles and US GAAP
What the job involves
- We’re looking for a strategic, collaborative, and results-oriented leader to build and guide our deal strategy & operations function
- As the Director of deal desk strategy & operations, you will be a player-coach, responsible for shaping the function's long-term vision while simultaneously rolling up your sleeves to support complex, high-value deals
- You will lead a growing team, define our strategic framework for deal execution, and serve as a critical partner to our Go-To-Market (GTM) leadership, all while operating at WRITER speed
- This is a unique opportunity to build a pivotal function from the ground up, establishing the processes, team, and systems that will underpin our commercial success as we scale
- You will be a key member of the GTM Strategic Ops leadership team, driving initiatives that help us move faster, adapt to change, and win in the market
- Drive GTM strategy: act as a strategic partner to Sales, Revenue Operations, BizOps, Finance, Legal, and Product leadership, providing executive-level guidance on complex deal structures, pricing, and non-standard terms to maximize revenue and accelerate deal velocity
- Lead and mentor: build, manage, and develop a high-performing deal strategy & operations team, fostering a culture of autonomy, high-quality execution, and continuous learning
- Build scalable processes: design, implement, and optimize the end-to-end quote-to-cash process
- You will architect the systems and workflows that enable the team to operate efficiently at scale while maintaining accuracy and compliance
- Be a hands-on expert: serve as the ultimate point of escalation for the most strategic and complex deals, getting deep in the weeds with your team to find creative solutions and ensure successful closure
- Generate actionable insights: leverage data from deal cycles to provide the executive team with critical insights that will shape our GTM strategy, influence future pricing and packaging decisions, and inform product development
- Develop strategic relationships: cultivate strong, trust-based partnerships across the organization, establishing the deal strategy & ops team as the central hub of expertise for all commercial matters
- Drive quote-to-cash systems strategy: advise on the evolution of our quote-to-cash technology stack, ensuring our tools are optimized for our current needs and prepared for future scale
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings, as well as an impressive $200 million Series C awarded in 2024, the company is well-placed for further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
229% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company HQ
Union Square, San Francisco, CA
Leadership
May Habib
(Co-Founder & CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(Co-Founder & CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
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