Senior Software Engineer, Zapier
Enterprise Zone, Backend & Full Stack
$174.2-261.2k
+ Offers Equity & Bonus. Canada base salary: CA$174.2K – CA$261.2K
More information about location
Workflow automation service
Open for applications
Workflow automation service
501-1000 employees
Open for applications
$174.2-261.2k
+ Offers Equity & Bonus. Canada base salary: CA$174.2K – CA$261.2K
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re a seasoned SaaS Engineering builder. You have 6+ years of experience designing, developing and maintaining complex mission critical systems. You’re comfortable writing backend services (Python or Node.js ideal), and you’re not afraid to go deep into API design, database modeling, or CI/CD pipelines
- If you’re fullstack, you’re not afraid of diving into frontend challenges and understand typescript/react libraries to drive enterprise frontend performance
- You understand and leverage AI tooling. You know how to use AI tools to accelerate your own development process (e.g. GitHub Copilot, Cursor), and you also get excited about building systems that enable others to use AI effectively. You’ve worked with or implemented components like model context protocol or agent frameworks
- You know even-driven systems and have strong platform thinking. You’ve built scalable tools that help other teams move faster and simpler. You’re familiar with systems like Kafka, SQS, and Fastify, and you’ve worked with observability tools like Datadog, Grafana, and Graylog
- You lead with customer empathy and curiosity. You continuously seek context, ask great questions, and stay oriented to the bigger picture to meet the needs of customers to help them solve problems that matter to them
- You bias toward action, especially when next steps aren’t obvious. You create structure, clarity, and momentum for the team surrounding your projects. You’re pragmatic and know when to ship fast and iterate - and when to sweat the details
- You demonstrate an ownership mindset. You take initiative without needing top-down direction, but you’re also an effective communicator who can bring others with you. You have sound judgment, and balance user needs, technical constraints, and product goals in your decisions
- You’re a self-starter who is comfortable with ambiguity. You can turn loosely defined problems into concrete action, you follow through on commitments, and you surface blockers early to recruit help defining solutions
What the job involves
- Zapier is actively hiring multiple engineers across our Enterprise zone, including Senior Full Stack Engineers (who are backend leaning) and Senior Backend Engineers to join several high-impact teams
- We’re currently hiring for two key teams:
- Enterprise Experience
- Enterprise Response
- The Enterprise Experience team is writing the playbook, not just iterating on one. Some foundational projects we’re tackling include:
- Building the first dedicated user flows for enterprise admins and builders
- Creating core features like:
- Hierarchical account management
- Cross-org visibility into usage and assets
- User provisioning and permissions transfer
- Alerts, dashboards, audit logs, and more
- The Enterprise Response team keeps our systems resilient and reliable for millions of users—especially when it matters most
- You’ll lead responses to critical incidents and customer-impacting events
- Work directly with enterprise customers
- Collaborate across engineering, product, and support to solve urgent problems
- Build internal tools and improve core product features based on real-world feedback
- This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. If you thrive on solving complex problems, working hands-on with users, and making a company-wide impact, we’d love to have you join us
- These roles are instrumental in unlocking the full potential of Enterprise admins and builders across Zapier’s product and will directly drive higher sales of our premium plans in the near future. This is a high impact, high reward role that will include far reaching features, new challenges, and close connection to customers each day
- The Enterprise Insights team builds and maintains the core systems that support our customer
- We’re not following an existing playbook, we’re writing it. Here, you will help build a strong account oversight platform that connects and supports Zapier’s products
- Building scalable platforms like User Notifications, Unified Smart Inboxes, Audit Logs, Public APIs to give customers better visibility, control, and access across Zapier
- Supporting key use cases such as compliance, error tracking, and transactional alerts through reliable communication systems
- Creating and improving observability features like SLOs, alerts, and dashboards to help Zapier grow
- Strengthening core systems as we expand to serve larger and more complex customers
- Leading important projects from start to finish — using AI to speed up development and improve the customer experience, while working closely with your team
- All of these roles are instrumental in ensuring Zapier can deliver on their upmarket strategy and mission. They have a direct impact in driving higher company ARR. These are high impact, high reward roles that will include far reaching features, new challenges, and close connection to customers each day
Application process
- The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled
- Deadline to Apply: February 27, 2026 at 5:00 AM UTC
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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