Revenue Operations Manager, Instacart

• 6+ years of experience in Sales Operations, Revenue Operations or a related field with demonstrated cross-functional and collaborative project management experience, and a track record of leveraging data for business impact
• Working knowledge of Salesforce: complex dashboards and reports, custom objects and workflows
• Excellent quantitative and qualitative problem-solving skills including experience using Microsoft or Google applications
• Demonstrated ability to think strategically and analytically about business & product challenges
• Strong written & verbal communication with the ability to express complex topics clearly & easily
• Ability to independently manage multiple projects simultaneously and prioritize responsibilities
• An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it’s needed

Desirable

• We are hiring a Revenue Operations Manager who will support team leadership in building, maintaining, and iterating on a comprehensive end-to-end sales management process in order to improve business efficiency and revenue outcomes
• It includes being a trusted partner to sales supporting their efforts to achieve business objectives while consistently driving growth in key strategic areas
• The role is highly cross-functional with engagement between sales leadership, marketing, product, finance, and strategy
• The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to empower Sales, cross functional teams, and advertisers by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth
• Design, implement, and measure sales programs and processes to support our Brand Partnerships Team
• Collaborate closely with partner teams to enhance the systems and tools that the sales team uses to manage their business
• Streamline workflows and processes to limit field sales exposure to operational overhead through weekly rhythm and other process enhancements
• Use your deep understanding of the business levers and metrics to give leaders the context needed to make key decisions
• Manage third party vendor relationships to drive more value with external tools in order to enhance sales productivity and effectiveness
• Identify and address gaps in sales training and provide necessary tools and resources to improve sales effectiveness
• Partner with Marketing and Advertiser Success Teams to optimize processes and tools for a cohesive revenue model that can drive desired business outcomes
• Constantly iterate to improve reporting & associated processes