Customer Success Manager, instagrid
Construction, Riverside, CA
$85-115k
3-4 days a week in office (Albany, NY)
Portable renewable power solutions
Job no longer available
Portable renewable power solutions
101-200 employees
Job no longer available
$85-115k
3-4 days a week in office (Albany, NY)
101-200 employees
Company mission
Instagrid's mission is to provide clean mobile power for the off-grid economy to power their work in a sustainable way.
Role
Who you are
- A proven sales track record, ideally within the construction industry, demonstrating your ability to drive results and exceed targets
- Comprehensive technical understanding and familiarity with our product portfolio, enabling you to effectively communicate its value to customers
- Excellent communication and negotiation skills, backed by engaging presentations that captivate and persuade potential clients
- Willingness to travel within a predefined region to visit customers onsite, fostering strong relationships and understanding their needs firsthand
- Proficiency in written and spoken English, ensuring clear and effective communication with clients and colleagues
- Committed to continuous self-improvement and process optimization, seeking opportunities to enhance your skills and contribute to the success of our team
- You must have a clean and valid driver’s license
- You must have a reliable vehicle to meet customer needs
What the job involves
- Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients. Your role is pivotal in fostering strong relationships with key accounts, facilitating product understanding, and spearheading growth initiatives
- By embedding yourself within each key account, you'll become an indispensable asset, driving our market success through unparalleled customer satisfaction. Come be a part of our team and make a lasting impact on our journey to success
- Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
- Expand your network within assigned customers, enabling their success with our solutions
- Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
- Provide comprehensive product training and support to users, making the product accessible and user-friendly
- Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
- Drive high product utilization and ensure customers fully benefit from our solutions
Our take
Combustion engines and generators are still the most common way of sourcing off-grid electricity, for example on construction sites or at events. They are, however, highly polluting - and logistically difficult to manage. instragrid are hoping to change that, with their award-winning portable 230V batteries.
The idea is to provide an energy supply that is more portable than generators for the purposes of independent and mobile users, but also one that is free of noise and direct emissions. It’s not a new idea, though. Big-name electrical manufacturers like Bosch and Hyundai have had similar products on the market for a long time - and instragrid does not, currently, seem able to compete on cost.
The key differentiation is that instragrid offer the option of charging your battery with renewable power. This may prove the crucial edge in the competition. Certainly it will have helped instragrid secure the substantial funding they’ve won over recent years, thanks to the booming interest in sustainable tech. Most crucially for instragrid, there’s increasing pressure to switch to renewables across all industries, especially in Europe and the US - and these markets are where instragrid is planning to take its next steps.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2024
$95m
SERIES C
Feb 2022
$32.8m
SERIES B
Total funding: $138.5m
Company benefits
- Flexible work schedules
- Remote work options
- Healthy snacks
- Commuting subsidies
- Social gatherings
- Skill development
- State of the art IT-equipment
- Parental leave
- Health insurance
- Ergonomic workplace
- Free beverages
- Future Bens membership
- Urban Sports Club membership
Company HQ
Ludwigsburg, Ludwigsburg, Germany
Leadership
Andreas Sedlmayr
(Co-CEO)Previously a Senior Manager at Bosch with a PhD in Material Sciences from the Karlsruhe Institute of Technology.
Sebastian Berning
(Co-CEO)Received a Diploma in Physics from the Darmstadt University of Technology, before moving on to work as the Engineering Manager for Energy Storage Solutions, and then the Senior Manager for Power Tools, at Bosch.
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