Engineering Manager, SmartThings

Infrastructure & Observability

$175-262.5k

This role is eligible for a 20% annual target bonus potential, depending on company and individual performance

AWS

Azure

Senior and Expert level

San Francisco Bay Area

More information about location

Office located in Mountain View, CA

Smart Home monitoring app

Job no longer available

Smart Home monitoring app

201-500 employees

B2CLifestyleSecurityInternet of ThingsHome improvementSaaS

Job no longer available

$175-262.5k

This role is eligible for a 20% annual target bonus potential, depending on company and individual performance

AWS

Azure

Senior and Expert level

San Francisco Bay Area

More information about location

Office located in Mountain View, CA

201-500 employees

B2CLifestyleSecurityInternet of ThingsHome improvementSaaS

Company mission

To reduce global emissions, improve service industries, and create a safer, smarter planet.

Job

Company

Role

Who you are

Bachelor’s degree in Electrical / Computer Engineering /Computer Science or similar discipline
5+ years of experience with distributed software with a focus on Networking/Observability (eg. microservices, SaaS platform)
3+ years of experience managing software teams
Organizational skills and Program management experience
Proactive stakeholder communication and management
Iterative development methodologies (eg. Agile methodologies)
Travel: May include 10-15%, including occasional trips to South Korea

Desirable

Logging or APM usage experience
SRE background is a plus
Working knowledge of AWS/Azure
Infrastructure knowledge/networking
Experience with agile methodologies
High level of comfort communicating effectively across internal and external organizations
Experience working with global teams in Korea and India

What the job involves

SmartThings is seeking an Engineering Manager to lead our Infrastructure and Observability team
We’re looking for an experienced Engineering Manager excited about building networking and running observability tools
This team establishes a common pattern for Networking and monitors the health and hygiene of the SmartThings platform
This team manages the tooling around platform observability, including logging tooling, metrics, trace tooling, and internal tooling for FinOps
The team helps developers by providing data/tools to enable a seamless, sustainable, and reliable SmartThings Platform
Coach, mentor, and develop team members personally and professionally
Lead end-to-end execution of initiatives and projects with your team, track progress, and maintain a clear perspective on deadlines and roadmaps
Establish team and individual goals
Balance business needs with people needs and be effective in breaking down work for the team
Ensure that team members get enough stretch assignments to grow them
Continuously improve team practices and procedures
Develop, maintain, and communicate team roadmaps
Curate Team backlog
Hands-on to provide coverage if and when needed
Organize work and active ownership of stakeholder communication on ongoing projects
Active collaboration with cross-functional teams across SmartThings and Samsung (Korea) to design and deliver complex and innovative new products
Foster healthy working relationships with distributed teams
Actively engage with service teams
Listen to requests, understand the ask, respond, and act on the request
Collaborate on engineering processes and be a willing partner or driver of process changes
Reporting To: Angela Tan
Department: Behaviors, Execution and Foundation

Our take

SmartThings, the smart home tech company, was only two years old when it was acquired by Samsung, ushering in a long partnership that has seen both companies benefit from a continuous conveyor belt of new products. Originally founded by a group of former employees of online advertising and marketing company ReachLocal, SmartThings is an app-enabled collection of tools for the home, including front door monitors, fitness apps, and smart TVs.

SmartThings has become integral to the Samsung brand, and the latter has benefitted greatly due to SmartThings tech being delivered directly into Samsung products. SmartThings has also been rocket boosted by a large number of partner companies and brands that Samsung has at its disposal, whilst helping its parent company keep up with competitors Google and Apple.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

12% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (2.2)

Company

Funding (2 rounds)

Nov 2013

$12.5m

SERIES A

Dec 2012

$3m

SEED

Total funding: $15.5m

Company benefits

You'll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
You'll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
You'll enjoy work/life flexibility through our unlimited PTO plan, Summer Fridays, 12 paid holidays each year, and an emphasis on work/life balance

Leadership

Mark Benson

(Head of SmartThings)

Currently works for Samsung Electronics, as the Head of SmartThings. Previously Head of Engineering at Smart Things, CTO at Exosite, Director of Software Strategy at Logic PD.

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