Inbound Marketing Lead Specialist, Motorola Solutions

$44-46k

+ Employee Stock Purchase Plan & Incentive Bonus Plans

Entry and Junior level

Chicago

More information about location

Communication software for public safety & enterprise

Be an early applicant

Communication software for public safety & enterprise

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Be an early applicant

$44-46k

+ Employee Stock Purchase Plan & Incentive Bonus Plans

Entry and Junior level

Chicago

More information about location

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Company mission

To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.

Job

Company

Role

Who you are

Demonstrate active listening and consultative selling skills when promoting additional products and services
Strong observation and researching skills
Bachelor's Degree OR 1+ years of customer service, sales or retail experience
Position Type: New Grad

What the job involves

Our organization is focused on business to business customers who include state and local entities, federal government agencies, authorized channel partners, and resellers
Customer service agents are responsible for qualifying and nurturing prospects that build a pipeline for the Government Sales organization
This role is 100% inbound and agents will be expected to follow up on various marketing leads via call/email with the goal of pre-qualifying the leads to the point of handoff for sales
Agents will interface with pre and post-sale support teams, sales, and marketing teams
Answer and qualify customer/client pre-sale inquiries concerning Motorola solutions, products, or services
Qualify all sales leads based upon lead qualification criteria definitions
Tactfully and courteously interface with customers in order to build strong business relationships
Educate customers on respective business processes and procedures- proactively continue to understand Motorola’s products & solutions, competitive products and market knowledge via website, training, and other marketing information
Act as single point of contact
Exercise multi-tasking skills when managing multiple systems and applications during customer interaction
Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer
Convey strong understanding of Motorola Solutions’ customer satisfaction and business
Exhibit strong ownership and follow through. Agents own the customer’s issue and drive the resolution to ensure the customer is satisfied with the end result
Agents need to research and pursue information that assists in resolving the customer’s issue. Allowing an issue to go unsolved because an agent does not have the desire to drive a resolution is not an option

Our take

Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.

The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.

Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Flexible work models
Paid time off
Paid parental and family leave
Health care benefits
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Retirement benefits
Employee bonuses
Stock grants & employee stock purchase plans

Company HQ

West Loop Gate, Chicago, IL

Leadership

James J. O'Connor

(Co-Founder)

Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.

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