Lead Global Program Manager, Spring Health
$110-142.5k
+ Stock Options
More information about location
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$110-142.5k
+ Stock Options
More information about location
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 6+ years of experience in operations or program management, ideally in a fast-paced, cross-functional environment
- Proven ability to independently lead complex programs with multiple workstreams and stakeholders
- Strong executive presence, with experience presenting to and aligning senior leaders
- Excellent collaboration and communication skills; thrives in matrixed environments
- Analytical mindset with ability to translate data into insights and drive action
- Track record of building scalable solutions that align with financial and strategic goals
- Bachelor's degree or equivalent experience; background in healthcare is a plus
- Not sure if you meet every requirement? If this role excites you, we encourage you to apply
What the job involves
- Reporting to the Director of Global Business Operations, the Lead Global Program Manager will drive forward complex initiatives to expand and deepen our global capabilities, ensuring we can build the most comprehensive mental health solution for our members and customers
- This remote role is part of the Global Operations team and plays a critical role in executing cross-functional programs that directly support company-wide strategic and financial objectives
- Lead end-to-end program builds—from early scoping and roadmap creation to execution, delivery, and iteration—across high-impact global initiatives
- Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance, and the Revenue organization
- Translate company goals into coordinated operational strategies and frameworks that scale
- Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery
- Serve as a thought partner to executive stakeholders, building clear narratives and presentations for leadership forums
- Facilitate alignment across teams to ensure seamless integration of new processes and global capabilities
- Continuously evolve program strategy based on results, learnings, and business needs
- What success looks like:
- High-impact programs delivered on time and aligned with broader company objectives
- Direct contribution to financial outcomes, including improved COGS and gross margin performance
- Measurable operational improvements tied to each program’s specific goals
- Executive trust and cross-functional alignment around key initiatives
- Scalable playbooks and repeatable processes established for future global programs
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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