Staff User Experience Researcher, Snyk
3+ days a week in office
Developer security platform
Be an early applicant
Developer security platform
501-1000 employees
Be an early applicant
3+ days a week in office
501-1000 employees
Company mission
To empower businesses to develop fast and stay secure.
Role
Who you are
- Degrees in human factors, human-computer interaction, Psychology, Computer Science, or associated disciplines are welcome
- 8+ years of experience in user research, with 2+ years at a senior level will give you the everyday skills necessary to succeed
- Experience conducting a wide range of qualitative and quantitative research methods
- Ability to lead and improve research practice across the organization
- Experience embedding research in agile teams
- Excellent communication skills in advocating for complex technical research and research findings across the organization
What the job involves
- As an expert researcher, the Staff UX Researcher will lead and align research activities across several teams, working with Product Managers, Designers/Researchers, Content, and Engineering colleagues to gain actionable insight and to inform their work
- You will ensure teams across the organization adopt and evolve customer discovery methods to generate clear and actionable insights
- In aligning research activities to UX and organizational strategy and objectives, you will be expected to collaborate closely with colleagues across the software development disciplines: Engineering, Product Design, and Product Management
- Define and scale user-centered research practices in design and development cycles
- Align research activities across teams to align with Snyk’s goals and to inform Product strategy
- Supervise and develop the research practice and programs across the Product teams
- Educate teams to take a user-centered, evidence-based approach
- Ensure that research insights are communicated across Snyk
Our take
Open source software is a highly lucrative market and is growing fast. However, open source components can come with vulnerabilities, and so their widespread use in apps becomes a liability to a company’s cybersecurity. Snyk has built a way to detect when those apps or components are compromised.
The company works with developers, who are now commonly the owners of application security. It integrates into existing developer workflows, compatible with the likes of GitHub, Bitbucket and GitLab, as well as CI/CD. Snyk also varies its approach with enterprises depending on their security needs, working on-premises, via the cloud or a hybrid. This puts the company in a strong position to target all enterprises as customers. In this, Snyk has already been successful - it has hundreds of customers, including Google and Salesforce.
Valued at $8.5bn back in 2021, Snyk has lately been focused on growth and platform improvement. It is not alone in the space, with competitors including SonarQube and Veracode, but has nonetheless remained one of the largest market players; raising funds in 2023 that come alongside an integration with ServiceNow, to further bolster the value of its offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
35% female employees
-21% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"Some of the smartest people I have ever worked with and people are always willing to help, so this impacts you directly. Hugely experienced..."
Funding (last 2 of 11 rounds)
Jan 2023
$25m
LATE VC
Dec 2022
$196.5m
SERIES G
Total funding: $1.6bn
Company benefits
- Flexible working hours
- Work-from home allowances & in-office perks
- Time off for learning and self development
- Health benefits, employee assistance plans, and annual wellness allowance with unlimited one-on-one wellness coaching sessions
- Generous vacation and wellness time off, and country-specific holidays
- 100% paid parental leave for all caregivers
- Country-specific life insurance, disability benefits, and retirement/pension programs
- Mobile phone and education allowances
- Snyk Impact - Build a more inclusive tech industry and help us power a more sustainable and secure world with Snyk Impact programs
Company values
- Care deeply - We create positive change: We lead with empathy for our customers, partners, and Snykers globally to evolve our customers’ organizations, as well as communities in which we live and work.
- One team - We rely on each other: We extend beyond geographical and departmental limits, fostering collaboration, inclusion, and transparency in the ways we work and support each other.
- Customer Centric - We drive business impact: We build security solutions, adapting quickly to market changes to provide an outstanding customer experience, leading to adoption and high satisfaction.
- Forward Thinking - We shape the future: We are driven by our ambition to inspire trust and lead the industry, surpassing limits to build unparalleled technology.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Guy Podjarny
(President and Chairman of the Board)Founded Blaze (optimising websites) and was acquired by Akamai 2 years later. Guy then was CTO for Akamai for 4 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Snyk
Ashley Ladd (Director, Diversity, Inclusion & Social Impact)
- At Snyk, we're on a mission to make the digital world a safer place and we believe that a safer world starts with one that reflects all of us. From our global team at Snyk to our customers and partners around the world, we're building a company that celebrates our differences and leverages them as our strength. Snyk's core values secure our deeply connected culture, and help us to foster a safe, and inclusive company where everyone belongs.
- Snyk Resource Groups (SRGs) are Snyker-led groups whose purpose is to foster a community-focused, inclusive workplace where all employees feel like they belong. Through strategic programming, community building, networking events, and professional development opportunities, SRGs are the catalyst of Snyk’s inclusion, equity, and diversity efforts.. To date, we have six SRGs: Accessibility@Snyk, Asian@Snyk, Black@Snyk, Mosaic@Snyk, Queer@Snyk, SnykHER. Learn more about our SRG missions at: https://snyk.io/careers/
- We envision a more inclusive industry powering a more sustainable and secure digital world. Our focus on addressing problems for our social and environmental stakeholders positively impacts society and builds momentum for the entire Snyk community. Learn more at: https://snyk.io/about/snyk-impact/
Share this job
View 39 more jobs at Snyk