Solution Operations Manager, Mistral AI
Offers equity
Visa sponsorship available
Generative AI model developers
Open for applications
Generative AI model developers
101-200 employees
Open for applications
Offers equity
Visa sponsorship available
101-200 employees
Company mission
To make frontier AI ubiquitous, and to provide tailor-made AI to all the builders.
Role
Who you are
- Experience leading or working within sales engineering, technical implementation, and/or technical professional services teams, with additional background in strategy, operations, or management consulting
- Strong experience delivering successful customer outcomes in enterprise software environments
- Deep experience with technical sales and/or professional services analytics, Salesforce, and ideally data warehouses/BI tools such as Looker, Hex, BIgQuery, etc
- Proven track record of optimizing technical sales and implementation team operations in a high-growth environment
- Ability to build trust with and influence a variety of stakeholders, including technical teams, sales leadership, and product managers
- A healthy balance of technical knowledge with StratOps business acumen and the highest internal bar for excellence
- Disciplined project management and exceptional communication abilities, particularly in translating technical concepts for business audiences
- An ability to pull signal through noise and an internal drive to create clarity around complex challenges
- Technical understanding of AI implementation, use case applications, and scaling challenges strongly preferred
- Bachelor's degree required; MBA or advanced degree preferred
- Experience working in a constantly changing environment with multiple internal stakeholders
- Demonstrated ability to collaborate with cross-functional teams
- Strong written and verbal communication skills in English (native) and, ideally, other European languages
What the job involves
- As a business partner to our Solutions team (Solutions Architects & Applied AI Engineering team, you will work closely with Solutions leadership to be an expert in the technical sales and implementation aspects of our business
- You'll work closely with leadership to develop detailed staffing plans in unison with our delivery forecasts, analyze & optimize Solutions team performance, build process that allow us to better assess required capacity, develop processes and KPIs to drive Solutions efficiency and support the rapid evolution of our technical pre-sales and post-sales motions
- This role is critical to drive large improvement in the efficiency and effectiveness of our solutions team, and leveraging those learned to develop forward-looking capacity and delivery forecasts that ensure we integrate pre-sales requirements with best-in-class post sale delivery and accelerate our ability to leverage Mistral to unlock value for our customers
- Work with Solutions leadership to proactively develop a forward-looking demand planning model aligned to our forecast including: resource allocation, staffing ratios across regions & sales segments, and related technical deployment metrics
- Maintain excellence through business reviews and operating cadences to help achieve deployment targets and technical implementation objectives
- Support the development of staffing and scaling plans across all AAI roles and act as a strategy partner to the Head of Applied AI on organization and role design
- Identify and operationalize the right metrics to optimize the AAI team impact on customer success & revenue
- Create and maintain reporting mechanisms around technical implementation KPIs
- Synthesize tangible, strategic recommendations that can be deployed cross-functionally
- Develop frameworks to standardize how the AAI team approaches different customer technical needs within and across segments
- Identify opportunities for experiment-driven improvements in the technical sales and implementation process
- Coordinate staffing needs for high-priority customers and segments, ensuring appropriate technical expertise is available
- Work closely with sales teams, product development, and revenue operations to align technical implementation capabilities with customer needs
- Support the development of professional services offerings and technical engagement models that maximize customer success
- Collaborate with product teams to ensure AAI team feedback is incorporated into the product roadmap
- Help prepare materials for executive reviews highlighting technical implementation successes and challenges
Our take
Founded by Facebook AI researchers, Mistral AI focuses on developing open-source generative AI models to "make AI useful." It emerged in early 2023, quickly achieving a $260 million valuation.
With the upcoming release of Mixtral in 2024, featuring up to 176 billion parameters, Mistral is under pressure to deliver. Mixtral's open-source nature has sparked concerns about potential misuse, yet Mistral remains a formidable competitor in the AI landscape, challenging models from Google and Meta.
Recently, Mistral secured a massive $640 million funding round, raising its valuation to $6 billion. This Series A funding, led by General Catalyst and including investors like Lightspeed Venture Partners and Andreessen Horowitz, underscores significant interest in alternatives to ChatGPT.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2024
$535.2m
SERIES B
Feb 2024
$17.2m
SERIES A
Total funding: $1.1bn
Company benefits
- Competitive bonus structure
- Equity
- Opportunities for professional growth and development
Company HQ
Villette, Paris, France
Leadership
Timothee Lacroix
(CTO)Previously PhD and Software Engineer Intern at Facebook and Visiting Undergraduate at CAlab UCSD
Guillaume Lample
(Chief Scientist)Research Student and Scientist at Facebook AI and Research Intern at Jane Street Capital
Arthur Mensch
(CEO)Previously Staff Research Scientist at DeepMind, Post-doc researcher at École normale supérieure, Visiting Researcher at NYU Courant Institute of Mathematical Sciences and PhD Student at Inria
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